[Resolved]  Airtel — MISBEHAVIOR BY STAFF

A request to close the number was made on 26th Oct .Amount of the bill was deposited on the same day.After 3 days I got a call from your customer care centre saying that excess amount has been deposited by me and Airtel will make a refund of the excess amount which was around Rs 500/- .No refund was received by me till last week and I could not follow it up due to my busy schedule. I got a threatening call around 1 week back from your office and was asked to deposit Rs.2500/- immediately.The operator actually misbehaved with me. Finally thinking that it was an irony that a company like airtel was so careless and like all mismanaged departments I would not be heard, I contacted your outlet near sec-62 Noida and Rs.1900/- was sent through someone to get the balance adjusted.
Again on 30th March2013 I got a call from Ms.Sonal who not only mis behaved with me but called my daughter up and abused her also.
I am a person of more than 50 years of age ,I have never come across such a shameful behavior during my gone life.I am shocked what type of persons this company is hiring?what culture is being taught to the staff at your end? Sorry but I am hurt and would like the bad natured lady to be out of the job otherwise she would continue to hurt your customer.
I have settled all my dues.The poor customer has to suffer always...........