[Resolved] Airtel — Money paid for new SIM but still its not active and amount is also not returned

SIBA PRASADD NAIK

from Bengaluru, Karnataka

Address:

Karnataka

Sir, I took a Airtel prepaid SIM paying Rs.80 1.5 months back...SIM NO-[protected]H2SYS1209. Till now sim is not active after several follow and visiting airtel store, they are proving reason that there is documentation issue, when i asked for returning my money if the sim is not getting active they are saying no. Not even returning my money, wasted lot of time with them but no response....

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Nov 13, 2016

Complaint marked as Resolved

Verified Support

Feb 18, 2013

Airtel Customer Care's response Namaste Mr. Naik,

This is to inform you that your concern listed on 16 Feb. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Feb 21, 2013

Airtel Customer Care's response Namaste Mr. Naik,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Comments

fanimohanty

from New Delhi, Delhi

AirTel — Sim is not active

I have purchased an airtel sim from having no-[protected] on 22oct 2010, but till no the sim is not active though their verification is complete. This is too late and i am not really pleased with this kind of service.please look in to this matter and do the needful, other wise i have to quit to use this service.this is really harshing the customers.