[Resolved]  Airtel — NO RESPONCE AFTER PAYMENT

Address:Bangalore, Karnataka

Hi, My self paneendra from Bangalore, We have requested for new broadband connection on JUSTDAIL one of your representative from airtel had come to our place which is B2, 99 Nest, Muthayala Nagar, Mathikeri, Bangalore. 560058. On monday that is on 14/10/13, we have cross verified his id card and paid him 3300/- as broadband plan charges(I, e 1099/Month), On requesting of acknowledgement he said he will be giving the same at the time of installation that is by evening of 15/10/13. But on 15 when i called he said he will make it on 16/10/13 but from 16/10 he is not attending to our calls till day at last he had sent us text SMS saying he will call us back but dint call me yet. On calling twice or thrice he is switching off his mobile. As we are valuable customers of AIRTEL from past 4-5 years till day we dint face any issues like this. But we are struggling with the above issue. Request you to do needful on priority. Representative Details Name : KUMAR Mobile : [protected] My contact Details Mobile:[protected], [protected]
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Jan 3, 2017
Complaint marked as Resolved 
Verified Support
Oct 23, 2013
Airtel Customer Care's response
Namaste Paneendra,

This is with reference to your post dated 23 October 2013. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

Namaste Paneendra,

This is with reference to your post dated 23 October 2013. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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