Airtel Postpaid — Non Receipt of Security Deposit

Dear Sir,

This is to inform you that i am a regular customer of Airtel Postpaid services.But due to my job transfer i cancelled my subscription of airtel postpaid connection of my mobile no. [protected] on dated 10/01/09.I have the copy of Subscription Cancellation Request Receipt. S.No. is 0030087. & i have deposited my previous dues & bills. to Airtel Franchisee at Haridwar Shree Ganga Communication, 4 Chandra Charya Chowk, Ranipur More, Haridwar-249401. The cash receipt no. & date are as follows:-

Cash Receipt No. Amount Dated
3047 400/- 09/01/09
3120 130/- 10/01/09

It has been said to me that my all dues has cleared & there is no further payment due from my side & i will be getting my security deposit of Rs. 500/- with in 60 days but 95 days has been passed & i didnt get my security deposit till now. i had complained several times to customer care & that franchisee.But no one is responding in a proper way.

It is not the matter of Rs 500/- but it shoes the services & response what i am getting from such a big company Airtel. I never expect this from Airtel.

So my request is to kindly provide me my security deposit ASAP.

Thanks & Regards,

Prashant Gupta
[protected]