Airtel Prepaid — not able to contact customer care service center

Hi,

My mobile number is [protected]. I had some query regarding my SIM toolkit in Airtel Live and called customer care to solve it...they said that they are not able to solve query because this is related to GPRS team and advised me to call 12143. I hv called gprs team they said this is issue regarding SIM Toolkit information which is handled by Customer Care. They have no information in this regard so...tell me to call again customer care.

I again called Customer Care and spoken to Mr. Satish in this regard at 11.45 Pm dated 08/02/2009 to solve the problem. He said he is unable to solve I have to call again GPRS team...and I tell him complete story...but he again force me to call GPRS team for the same.

Finally, I called him to note a complaint in this regard because I am really not satisfied with it. But he deny to make a complaint and again tell me to GPRs team and I again insist him to tell me the way to make a complaint but he denied and I disconnected call.

I want to know what kind of service airtel customer care giving to us even they cant listen complete query of the customer, they are not intersted what customer is saying to him.

Airtel is good no complet

My Mobile no [protected] and i activate the sim for life time vailidity befor three month i contect your custmer care exicutive regarding sms of validity show date 10.07.2009.Your exicutive told me when you recharge the card it will be automaticaly changed, But now I rechage with Rs 333/-last week now i recived your sms that your vailidity up to 10.07.2009 I am tring to contect your exicutive by mobile but i do not reach there so pl tell me.