[Resolved]  Airtel / Prepaid — I couldn't make call while Roaming!!!

Sir,

This is Muraleetharan.R from Ernakulam, Kerala. I am using the prepaid Airtel connection. My mobile number is [protected]. The problem is I couldn't make any call to any mobile/landline while roaming. Even I couldn't make call to Airtel customer care. But incoming is working fine.

This is happening for all the Airtel customer who are all roaming particularly in Madurai, Tamilnadu. I made a call when I was roaming at Coimbatore and Karaikudi, Tamilnadu state. But the same is not possible when I was in Madurai.

I have complaint about this by calling 121 customer care(Tamilnadu) from Tamilnadu Airtel mobile 3 to 4 times and Kerala customer care also from my mobile. I didn't get any reply from them.

Tamilnadu customer care representative asked me to contact Kerala customer care and they said both network is different.


Can anyone please do the needful?


Thanks in Advance,
Muraleetharan.R
[protected].