[Resolved] Airtel Prepaid — Activation & deduction of money without consent

Sandeep Bapat

from Darwha, Maharashtra

Address:

Nagpur, Maharashtra

on 7th May 2010 Bharti Airtel company deducted my 10 Rs. from my prepaid a/c for activation of matrimonial services without my consent. i already sent message to stop the services. but it denied/ not responded.in few seconds it send me message of deduction. it is their regular practice to torture the client mentally and financially. if this happens again i/we will launch a suit in consumer forum against the company for mental and financial harassment. please ask the company to credit the activation fees back to my account.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

aatishhm

from Delhi, Delhi

AirTel — Deducting money without consent

I am Vijay Pal Singh having a mobile no. [protected]. Without my consent Airtel has been activating many offers which i have no use. They are deducting Rs. 15 to 20 from my prepaid account without my knowledge. I have never ever activated any promotional services/offers on my mobile number. This is a open loot and cheating the customers openly. Thats really annoying. When talking to customer care they say that we have activated this service which we have not, and since there is no proof for your justification they keep snatching money out of your pocket. Earlier only Reliance comm. was a CHOR company now Airtel is also one of them. Since there is lot of pain and paper work in complaining to consumer court, no body likes to waste their time there, so, they(Airtel) get the advantages of that.

With NO regards,

Vijay

ritesh7654

from Bengaluru, Karnataka

Airtel — Deducted money without my consent

i got a message from airtel that "thank you for activating astrology services, so we are deducting ... from your account" and my account got deducted by a significant amount of money. I dont know why they did this as i have not activated any such kind of service. and this has happened to me two -three times previously also. i had called customer care and they had said that from next time it would not happen. but everytime it is happeing. thats y i am raising this complain. this is not the way to run the business and make money. u cant fool people by deductong money without their affirmation.
please take some serious action against airtel.

Ram Singh

from Jamshedpur, Jharkhand

Airtel — deduction of money from prepaid connection without my consent

Sir
Its very shameful for your company that after several time I visited your costomer service center to block any unwanted SMS/not activate any chargeable item such as news/sports/masti/jokes&etc.Concern person block as per my requirement for few days not for life long.My balance amount started deduction automatically without my consent.I am fedup for this system.Kindly consider my case.My phone no.is [protected].Unwanted SMS&telly marketing create a big problem.

Thanks