[Resolved] Airtel — re-installation of digital TV to my new house

poddar87322

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I have made more than 15-20 calls for re-installation, but it seems that after selling the DTH tv, nobody is bothered about after sales service.

Every time I call, I was given a new request no, executive simply apologies for delay and a new nonsense commitment and time was given.

most of the time call was disconnected. They do not have any proper system of customer complain. Operators are not transferring the line to seniors or to escalate the issue. Through mail also, only auto reply used to come.

Their licence should be cancelled.

Manoj

[protected]

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Oct 25, 2016

Complaint marked as Resolved

Verified Support

Dec 31, 2012

Airtel Customer Care's response Namaste Manoj,

This is to inform you that your concern listed on 29 Dec. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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