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forgot to mention my cell number [protected]
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I bought an Airtel prepaid connection on April 27, 2010 from a dealer in Sreekariyam. After almost one month using, it got disconnected on may 22nd May, 2010 without any intimation form Airtel. I have given this number for all my official communication at many places so I raised a complain on that day itself with the customer care. On inquiry I was told to resubmit my id proof. On 24, May I went to Airtel Relationship center in CR complex, Pattom, Trivandrum, Kerala and resubmitted my id proof document. The customer care executive assured that my service will be restored in four hour. But my wait was for vain, after two days amidst my busy schedule I revisited them. Then i was that some issue with the SIM card so has to contacted the nodal officer, which operates from Ernakulam. Lucky I got a phone number of Ernakulam Nodal officer. Since then I have been calling them and they give some lame excuse and ask me to call latter. Every time the lady officer assure of restoring the service. Its june 1st today and I have been informed that my id proof document that not received by Airtel. The document that i have personally handed over to the Airtel executive at Pattom Airtel office.
Well hope some sensible and responsible Airtel executive could help me in resolving it. As I have given this number in different places and also in my visiting card, its very difficult to take new connection due to it. Its been more than 10 day I have suffering for no fault of mine. Its my official number and how long I could ask my clients to call up on other numbers. My Airtel number is [protected]. If not Mr. Sunil Mittal, chairman Bharati Airtel at least some responsible personal could resolve it.
Well hope some sensible and responsible Airtel executive could help me in resolving it. As I have given this number in different places and also in my visiting card, its very difficult to take new connection due to it. Its been more than 10 day I have suffering for no fault of mine. Its my official number and how long I could ask my clients to call up on other numbers. My Airtel number is [protected]. If not Mr. Sunil Mittal, chairman Bharati Airtel at least some responsible personal could resolve it.
handling of id proofs and photos ane very carelessly by the excecutives. IT is not the right way to ask the customer to resubmit the ids and photos. In the current situation, with ids and photos a third party can buy another sim and misuse it. it may be any terrorist. SO THE OFFICIAL HAS TO TAKE CARE OF THE MIS USAGE OF ID PROOF AND PHOTS. The customer has to report to police immedietly
Airtel — DISCONNECTION OF AIRTEL SIM
I C.SRAVANI, KINDLY DISCONNECT AIRTEL NUMBER [protected] AS I LOST AT TIRUPATHI.IT CONTAINS CONFIDENTIAL INFORMATION PLEASE DO THE NEEDFUL
WITH REGARDS
C.SRAVANI
My SIM No.[protected] Phone No. [protected] was activated on 17.08.11 but it is not working. In case I do not get satisfactory explanation of the disconnection I would have no other way but to knock at the door of the Consumer Protection Authority.
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