[Resolved]  Airtel To Aircel — MNP

Address:Karnataka

Sridhar S Ilager
karnataka institute of medical sciences, hubli

Sub: Mobile Number Portability problem from airtel to aircel

On 24/4/2012 i got the unique porting code from airtel. i wanted to get it ported to aircel as there was cheaper Internet packs available in aircel compared to airtel. i submitted the porting code to aircel company in hubli bt till today i have not got the connection to aircel. since 1 month my Sim is dead. after 5 days of applying to aircel, airtel company failed the registration of the Sim. i waited for 1 week bt i dint get the connection. so, i approached aircel office and asked about the problem. but they asked me to verify it in the airtel office as i had not got the message regarding disconnection before failing the registration of the Sim. when i approached the airtel office, they told that the Sim had been ported out from airtel company. but the aircel is telling that they have not received any intimation regarding the porting out from airtel. aircel took 1 week time saying that they will fix the the problem through their head office but now neither the airtel nor the aircel are listening to my problem and they are blaming each other for problem i am facing.
my unique porting code from airtel is AX231198

so kindly solve my problem as soon as possible as i am not in contact with any of my friends since 1 month due to this problem.
thanking you,
yours faithfully, sridhar s ilager.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

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