[Resolved] Airtel World Calling Card — Selling of wrong calling card

[Resolved] Airtel World Calling Card — Selling of wrong calling card

S surindarpal singh from Chennai, Tamil Nadu

Sir We bought one prepaid Airtel mobile calling card NUMBER 97583664/[protected] for rs 500 from Airtouch connect(authorised dealer of airtel), nishant kunj pitampura, delhi on 2 july 2008 and returned it to them within one hour of the purchase the reason being it did not fulfil our requirment.We wanted to use it to make calls to Bangkok but this was the card which could not be used anywhere in India as it was the card with roaming facility around the world.We did scratch the card but it could not be activated as it was not valid in India.we complained about this to the dealer but he neither returned the money nor changed the card saying it was scratched Although he verified the card has not being activated As we have not used the money because the card can not be used in India, what difference does it make whether the card is scratched or not.The madam at the dealer's was well aware that i wanted such a card to make call to bangkok, even then they sold the card to me. I want my money back... Please help!!! Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Anurag garg

I purchased two world calling cards of denomination 500/- each from international airport & when tring to connect not able to get through (It says card is not activated). Please tell how to activate as in card nowhere it is written how to activate it. It is written all where that it comes pre-activated.

Anurag garg

A K Lohany

I purchased a long distance World calling card for Rs 500/- on 28 Sep 08 from N Delhi before leaving for Ireland, Dublin. the WCC was issued vide bill No 1132 dated 28 Sep 08 of BB Corporate Services Pvt Ltd, Dwarka,
Delhi-75. My WCC sl no is 977630370000977630370004.(Date of packing-1/08/2008
After reaching Dublin, when I tried using the card, I received an recorded error message saying that the card needs to be activated for use. this is in contravention with the assurance given by the salesman at Delhi Intl Airport stating that the card does not need any activation. The help line of the tecom service at Dublin also could not help except saying that the card needs to be taken back to the seller at Delhi.

Airtel, Delhi is requested to look into the matter and resolve the issue so that I can make use of the card as per the conditions laid down for use .

HARESH SHIVLANI

Dear Sir, I purchased an Airtel world calling card from Mumbai International Airport sometime in February 2009 and have not used it until now I just opened it on 21st May 2009 and before scratching the card I noticed that the validity of this card was already expired in July 2008. This is a total fraud and I am very surprised to see that such a big and reputed company is indulging it's staff to sell expired cards at famous venues like the International airports.

I do hope that some action is taken and the responsible persons brought to justice. For your reference my card is Batch No./Tracking No. 97502333 / [protected].

Haresh Shivlani

Premnath

Hi,

I bought a Airtel world calling card in chennai airport on Jan 4th. In the card its mentioned that first use within 9 months of the date of pkg and the date og pkg is 25/Oct/2008. When I tried to use it today 19/Jun/09, it says that it is expired. I didn't even use this card for a single minute to call. I need my minutes back. When I called the customer service of world calling card they said they can't do anything.
My 500Rs gone. To whom should I contact to get my minutes back?. Please let me know.