[Resolved]  Akai Lcd Tv — not worth buying lcd tv

TO the vice precident videocon india ltd.
Respected sir,
I am verrymuch upset with your AKAI make lcd. 21ls-7 TV,
we have purchesed this tv from NEXT SHOWROOM VOKHROLI west mumbai 83
bill no. 32706 dated 7/12/07 sr. no.[protected]
The above LCD was purchesed from NEXT VIKHROLI to use as a moniter for computer as well as for TV.as there is VGA builtin .
NEXT salesman told us this tv.can be use as moniter, as per his advised we have bought a tv on above date from the day we have purchesed we are complaing that the tv set is not working properly,they use to take the complaint ,but mechanic use to arrive after cuppel of day's after giving twenty rings to NEXT showroom from 2007 december onwords ,we have been complAINing and above 7/10 complaint we logged by us by NEXT person personall but tv was not satisfactoraly working then your useless & worthless service person MR MUNAFF had given the ring & collected tv to his service centre at andheri for repaired but we had told him we do not want this thirdgread difective tv we want replasement for the same but your MR. munnaf said that i will look in to the matter ,i also told him that tvis use as moniter for the copmuter and also i can not wait for repaired then he told me i shall send you another tv after frequent riminders and abusing him some how he send me a junk tv box that lide at our end for four -five month's after reminding him frequently for our tv. some how he send our tv please use this if it dosent work properly otherwise i will replased .
I would like to bring to your notice that when first complaint was logged for the same LCD remote was not working and after frequent reminders yours service people send us a videocon make remote saying that AKIA tv is not suppling any remote and vediocon remote can be use for same tv some how we mannaged said ok & copreted with you .
Now after frequent complaint's your complaint no mum [protected],mum[protected] dated 14/11/09 & 16/11/09, we have complaint for the same tv. as pannal of the tv is sepreated with screen and your machine.
We think your useless service person must have temperd and in such way and broken locks of the pannel opening again & fixing again & spoil our tvset.
We requested again & again as a good cityzen to replased the same & also send several SMS to your 53030 /SVC but responce was verry poor & there was call from videocon saying that your warrenty is over we cant do anything, we requested them to look in to our earilier complaint which your service person said they was allready closed .We think that we have bought a tv from not a reputed compny we have bought from bhangarwalla (scrap merchent).
We dont think that there are any good persons working in your compny for reputed customers like us who are buying your products frequently, and recomanding to other customer's & friends.
We hummbly reqest you to kindly look in to the matter and change our tvset imdgitly in good faith.
Otherwise we shall take the further step's and file a case against you in consumer forum (court) for chitting, harrashing & westing our time & also giving mental harrashment to OUR MARATHI fammily.
Please look in to matter seriously and doo the needfull.
Thanking you,
Regards,
MR. SANJAY D SHRINGARPURE