[Resolved]  Akai, Tv, Sumo - 29 Sd — UNSERVICEABLE OF TV

Address:

Bangalore, Karnataka

Sir,
I have given my akai TV model no SUMO-29 SD, SL no-[protected]. I have given complain to AKAI Consumer Electronics India Ltd Bangalore. My complain no is BAN/[protected] dated 05 Nov 09. I have paid Rs 550/- to the servicing agemt Mr Gupta (Mobile No.[protected]) on 08 Nov 09 at 1600 hrs without getting my TV serviceable. Mr Gupta charged short spare cost and he had not given any receipt and short spare also.I informed this matter to custoner care Mr Vishnu and confirmed many times telephonically and I sent RTI on dated 10 Nov 09 and reminder letter NAL/DEP/PR dated 06 Jan 10 and on line complainedon 26 Apr 11 but I have not received any reply till date. I purchased my TV from Golden Voice ,68 parel Mumbai -12 dated 06 Dec 04. Which have 1+6 years warranty ( For CRT Additional) but above said agent was not agreed for additional warranty and still my TV under warranty but above said agent was charging money for CRT which was under warranty.

Virendra kumar
C/O Mr B.K. Prasad,# -5, Lakshmi Krishna ,Nilya Building,II floor,8th Cross. B.Nagasandra, Yamlur -Post, B Nagasandra,Bangalore-560017,Karnataka
Mobile No.-[protected]
E-Mail-veeru766697rediffmail.com