[Resolved]  Alcatel Mobile — not getting satisfactory response from alcatel service center

Address:Uttar Pradesh

Hi Sir,

i had bought the alcatel mobile on 6-mar-01 model number oT710. After the phone i was facing little bit of problem it's touch at last i submitted my cell to local service center . they informed me that they will return my cell in a week time as they will need a touch , and they will order it from company.

i have submitted my cell on 07-may-10 and now it,s 30-may . they continously ignoring my call and reverting it will be done tommrrow.

Now plz you sugggesst what feed back will i take from this type service from alcatel authorized service center

hoping for early and some helpful action from your side

mobile
; Alacatel ot710D

imei no: [protected]

[protected]

phone submitting date-07-may-11

service center:
Ambe Electronics sec 18 Noida uttar Pradesh (up) India

I want strict action from your side so that they can not take such isssues so miuch lightly

Thanks and regards

Shahab ahmed khan

[protected]
emailid: [protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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I HAVE BOUGHT ALCATEL ONE TOUCH MOBILE IN THE MONTH OF AUGUST 2011. ON 24TH DEC THE TOUCH PAD DID NOT WORK . I BOUGHT IT FROM BRAND FACTORY AT CAMAC ST. THEY ADVICED ME TO GO TO THE SERVICE CENTRE. I WENT THERE BUT THERE WAS NO SERVICE CENTRE. LATER I KNOW THAT IT WAS SHIFTED TO DHAKURIA. THEY REPAIR THE MOBILE. AGAIN ON 16TH OF APRIL 2012 IT WAS AGAIN IN THE SAME CONDITION. IT WAS WARRANTED FOR ONE YEAR. MAY I GET MY CASH BACK ? OR IF THEY WILL REPLACE IT?

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