[Resolved]  Amaron Battery - Service Issue - Re: Sr. No. - A2a[protected] - Purchase Dated - 5 / 1 / 09 — service issue-Re: SR.NO.-A2A[protected]- PURCHASE DATED- 5/1/09

Dear Sir,

Its allmost 3 days passed after my fst mail, and i have not received any communication from your side, and almost one & half month of getting in trouble from your battery.pls let me know what should i do. If you give such kind of response to your customer, then it is some thing which is not acceptable. Pls revert asap. 2nd time i writing this mail but i think every one is sleeping in this company, i know how i can take this case in legel as i am working as a Area collection manager for an MNC company, pls try to get is resolved here itself, otherwise every one has to suffer. this is my last mail

Regards
Amit Pillay
[protected]


On Sat, Jun 13, 2009 at 3:17 PM, amit pillay <pillay.[protected]@gmail.com> wrote:

Dear Sir/Mam,


My self Amit Pillay H/O Shrija pillay i had purchased a battery from your dealer unitech electronics systems m.p.nagar- zone -II Bhopal on 5/1/09, invoice no-ues/jan/18.
Just after 5 months of time battery stoped working, then i went 3-4 times at your dealers shop, every time they give silly excuses like
1) Madam is the decision making authority & and she is not their so you come after 2-3 days.
2) Mechanic who can remove the battery is on leave as he is getting married. etc.

Finally they removed my battery on 6/6/2009, and told me that it will take 2-3 working days, but when i went today 13th june to collect my battery.That lady has not told me her name, abused me badly & said it will take more then 15 days of time, bcoz she has not received any communications from the company. at the time of sale she only told me that in case of service issues the max tat is 48 hrs.
I never expected such kind of worst services provided by such an esteemed organisation like yours, i informed your dealer also that i will make a complained against you, then she told me do what ever you want, its under company policy she cant help it.

I would like to request to please look into the matter & if possible resolve it ASAP, as its almost one week passed. Otherwise i have to take this case in legal, may be in consumer court.

Dear valiappan, if i have not received any correspondence in next 24 hrs, kindly take this case as the way you want. I will provide all the documents which i am having.


Regards
Amit Pillay
[protected]