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SUBJECTED ISSUE GOT RESOLVED.
THANKS FOR PROMPT ACTION FROM AMARON...
THANKS FOR PROMPT ACTION FROM AMARON...
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+91 40 2368 3000
5th Floor, Astra Towers, 12P, Kondapur, Hi-Tech City, Hyderabad, Andhra Pradesh, India - 500038
Amaron batteries
Dear Sir,
Refer to subject, We SreeMuruga Agencies (C&F RAMCO Cements, SREEMURUGA Transports, Distributors of BHARTI AIRTEL LTD., Reliance Communications, & BLACK PEARL PROJECTS & DEVELOPERS PVT LTD.) We have been using AMARAON Batteries in most of our vehicles since long. We transport Cement from Tamilnadu to Kerala regularly. On 23/05/2015 a battery on one of our truck was exploded all of sudden while vehicle is running and vehicle got struck on midway, we replaced the battery and brought back the vehicle.We have made a thorough check of vehicle's charging system for any chance of Overcharging or any short circuit but it was found no faults. And same vehicle has been running with other battery till now with-out showing any faults. From this it is very clear that the battery was exploded due to some reason with the design or manufacturing fault. The serial no. of the battery AAH[protected](AAM-HW-NTX00D04R, 150 Ah, 12 Volt.battery was exploded due to no reason, and luckily there was no human injury and damage to the vehicle, Hence I request you kindly replace with new battery.
We have approached local distributor for the same issue but we did not get any positive responds. We are a regular customer of AMARON battery, at present most of our our vehicles are using AMRON Battery.
Being one of your valuable customer we expect your prompt action on this issue as earlier as possible.
Thanks & Regards,
Sankar Sasidharan
[protected]
SREEMURUGA AGENCIES
MAVELIKARA.
(C&F RAMCO Cements, SREEMURUGA Transports, Distributors of BHARTI AIRTEL LTD., Reliance Communications, & BLACK PEARL PROJECTS & DEVELOPERS PVT LTD.)