[Resolved] Anand Rathi Securities — Worst Customer Service | |
Since i had issue log in to online trading account. i requested for a password online which did not reach my mailbox. hence called Anand rathi Customer services who send the password once again. however after two day i called again to Anand Rathi Customer services & they say since i am using Yahoo mailbox i would not receive password. This is first bad experience, then i asked whats the proceduce to get the password i was told change your email address & to do that i need to fill up LOA (Letter of Authority). I updated the same & send it through courier by Last week of April'09. I also sent an email to get confirmation but no reply either via email or thru post. This was second worst experience with Anand rathi. I wrote to [protected]@rathi.com on 23/05/09 but no response yet. Today when i call up customer services to tell them about the delay in getting password infact they transfer my call from one department to other & finally one lady who attended the call says i need to check POD & callback speaking to courier company as to where did they delivery the envelop since they haven't received it even without asking me my name or checking my account or any information.I think no one shuold ever deal with these kind of companies who are not bothered or give one of the worst experience for a simple thing like a password to login to my own account. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
5 Comments | |
Comments
I have an commodity a/c PCHNAC0900 online in ambala cantt(haryana)branch. But my R.M & B.M is not attending my phone& they are not interested to sought out my problem.
I have an commodity a/c PCHNAC0900 online in ambala cantt(haryana)branch of anand rathi commodities. But my R.M & B.M is not attending my phone& they are not interested to sought out my problem.
Wrong committement has been done of the brokerage and and brokerage committed to me and charged approx. five time more .
Advance brokerage of Rs. 6000/- has been debited from my account without my consent and no prior info had been given at the time of opening of account.
Wrong committement has been done of the brokerage and and brokerage committed to me and charged approx. five time more .
Advance brokerage of Rs. 6000/- has been debited from my account without my consent and no prior info had been given at the time of opening of account.
I have applied for demat a/c on the advise of providing prompt servicesby rathi securities by Bhagalpur
Br.staff, but a/c opening matter is lying pending at Kolkata level.everyday I m being informed that
today information is reaching but no result.
should I expect that a/c opening matter in the name of Miss Rashmi Thakur & Kailash Thakur will
be expedited on war footing & client ID will be communicated to me throgh mail & courier both.
thanks & regards.
kailash thakur, retd.joint commissioner
Br.staff, but a/c opening matter is lying pending at Kolkata level.everyday I m being informed that
today information is reaching but no result.
should I expect that a/c opening matter in the name of Miss Rashmi Thakur & Kailash Thakur will
be expedited on war footing & client ID will be communicated to me throgh mail & courier both.
thanks & regards.
kailash thakur, retd.joint commissioner
Anand Rathi cheats people, that is true. False promise is made by their sales & run away to never look at my compalint but with a line of message to revert back from the customer service. Their customer service do not have courtesy to listen & disconnect the line inbetween. ANY MEMBER OF ANAND RATHI WANT TO SOLVE MY GRIEVIENCE PLEASE WRITE ME BACK ON [protected]@rediffmail.com.
I will put my complain again & ask for the reason for false promise by sales & the solution for it.
thanks
Suresh Chandra Mishra
I will put my complain again & ask for the reason for false promise by sales & the solution for it.
thanks
Suresh Chandra Mishra
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1800-200-1002
022-3950-9800
+91 22 4047 7000
11th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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AnandRathi Commodity ltd — RE:COURIER NOT YET RECEIVED
Dear Sir/madam,I Mahendra babu working for anandrathi commodities ltd. On 8th of jan 2009 had despacthed courier to my mailling address from chennai . But not yet received what happened that cover acctually it had come from ncfc commodity module. Please reply to me when can i get it . P.O.D no :[protected] through overnight express courier services. And my contract number [protected].