[Resolved]  Apollo Clinic Koramangala — Wrong Diagnosis

Address:

Bangalore, Karnataka

We stay at Hosur and My Son Master Konig Samuel had Stomach pain. My husband took off to take care of my son and we came to Koramangala Apollo clinic for complete check-up on 11th Sep thinking that Apollo hospital would be better.
We met Dr Meenakshi Motwani and she has suggested to take a scan suspecting Appendix.
But the scan report conducted by Dr. Mahesh S. Malani said “Appendix not visualized” .Because of this the Dr just gave us pain tablets.
My son had to undergo the miserable pain again but as we have done a scan and nothing found in that we didn't know what to do further. The next day also the pain continued and we contacted the Dr over phone and started giving antibiotics. But the pain didn't reduce then we just went to a local Dr who suggested to take a scan again at a local nursing home. In the local nursing home the scan showed clearly that it is acute appendix, immediately need to be operated. We were confused which one to believe and on the third day we went to Narayana hospital for further check and their again the scan confirmed that it is acute appendix.
Then my son underwent Appendix operation. But because of the negligence of the scan staff at koramangala Apollo clinic, we had to delay it for two days and in the meanwhile the appendix got much infected at the base. Dr had to take 3 hrs to do the surgery and my son has to be kept in the hospital for 8 days to cure the infection.
Thank god that the appendix didn't burst. Just because we have cross checked we have saved our son, what happens if people simply believe the scan report? I'm much worried about the competency of the Scan staff even after Dr clearly asked to scan for Appendix, the scan could not find a 8 cm Appendix. Our belief of Apollo hospital better than the local hospital proved to be very wrong.
I’m bringing this complaint to notice so that the hospital staffs are held more responsible and not to play with human lives.