[Resolved]  Apollo Munich Health Insurance Ltd — Non-payment of claim

Address:

Andhra Pradesh

I, CHANDRIKA SARKAR, had taken a health Insurance policy no.130100/11001/[protected]-02, card no. [protected] for the year 2011-12 and it so happened that I had to be hospitalized from 01.02.12 to 03.02.12 due to a minor health complaint. As per claim requirements I had submitted all documents related to hospitalization, diagnosis & treatment to the Family Health Plan Ltd(FHPL) office on rd no 2, Banjara hillswell within the claims date.. FHPL is a body that processes claims for various health insurance companies.

They have rejected my claims on the flimsy ground that did not submit to them my previous hospitalization details from an appendix operationa that happened in June, 2009. I explained to them my inability to produce the same since I had moved house twice after that and the related documents had gotten lost. More so this happened before I had taken a policy.They told me it would be okay if I gave a written undertaking saying the same, which I did.

I request the concerned authorities to please ensure that justice is delivered in this case or else salaried people like me will have continue to be cheated by such unscruplous bodies like the FHPL and Apollo Munich health Insurance Co.