[Resolved]  Apollo Tyre — Warranty rejected

Address:

Hyderabad, Andhra Pradesh

It has been a pathetic experience with my Apollo tyres every since I purchased my i20 in the month of August 2012.

I cannot express my dissatisfaction which I am putting across in this fashion.

I had taken Hyundai I20 from Laskhmi Hyundai showroom located in Miyapur, Hyderabad. Within five months, all 5 tyres of my car have gotten punctured. This really depressed me because I never thought that I will ever have such horrendous experience with Apollo tyres.

One of my tyres had bulged and the tread was not in correct shape. I contacted one of the local tyre shop guy and he asked me not to use it as it may bulge further and cause further damage.

I approached Lakshmi Hyundai Deepthi Sree Nagar, Miyapur Service Center to get my tyre replaced. Within a week, I get to know that my warranty has been rejected merely because they confirmed that the tyre has been damaged due to the puncture. I am really surprised with such a stupid answer from a company like Apollo. Had it really been a problem with the puncture then how come rest of my 4 tyres are in good shape. Can you guys really prove it me personally that the damage is only because of the puncture.

Though it is not related but yes let me put it across. Many of i20 owners are really disappointed with the Apollo tyres. I don't understand why Hyundai is still sticking to this company if it is really a problem. It is high time that Hyundai thinks about changing its vendor.

APOLLO I need proper explanation from you guys and someone prove it in front of me that the puncture has caused the damage.

Awaiting for any response from Apollo tyres as eager as possible since this is quite urgent and when u offer 1 year of warranty for any tyre, this shouldn’t be something you should be doing at your end. It is definitely misleading your customers and a worst service.