[Resolved] Appco Marketing (India) Pvt Ltd / Reliance Big Tv — deficiency of service | |||
Mr.Sitanshu sekhar panda representative of appco mktg. has visited home on 23.10.2010. took payment (Cheque no.503025 drawn on ICICI Bank, banjarahills, for Rs.2780/- ) for connection of two standard version of reliance big tv with 3 months subscription free for both tvs Gold pack, but connection was given to me after two months on 27.12 2010 after so much of follow up. That too with two months subscription of bronze pack instead of 3 months gold pack.Now whenever i call them they don't lift the phone or say they will call back after 5 minutes and never turn up. The engineers also collected Rs.400/- cash at the time of installation as lifetime activation of smart card. when i call the reliance toll free number they say they are not responsible for connection taken from appco. I am not able to understand how is this possible. Mr.sitanshu's mobile no. [protected]. Appco Marketing no.[protected] / 30280482/3. My smart card no's:[protected] & 24. Snehlatha Naredi. ([protected]@gmail.com[protected], [protected]. I Kindly request to solve this problem and help me get gold pack for 3 months free. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
there are tower coverage not properly often.
i've 6 conections of rim .i puzzeld with your servises.
i've 6 conections of rim .i puzzeld with your servises.
naresh mryani -mahasamund c.g.
Dear Customer,
We apologize for the misunderstanding happened, do let us know if you received your product, we will ensure that such type of behaviour won’t be repeated in future. If any query please do mail me at [protected]@appcogroupindia.in
Regards
Ryan
We apologize for the misunderstanding happened, do let us know if you received your product, we will ensure that such type of behaviour won’t be repeated in future. If any query please do mail me at [protected]@appcogroupindia.in
Regards
Ryan
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
137
Pending
0
Resolved
69
+91 22 4244 9900
+91 22 4244 9921
Euro House, 2nd Floor, Chincholi Bunder Road, Malad (West), Mumbai, Maharashtra, India - 400064
Reliance India Mobile — deficient service
I am owning RIM no-91-[protected]. I am not able to call to a particular destination to all the landline nos(BSNL STD code-06478). I am facing this problem from around past 3-4 months.Initially i thought it is due to network congestion.But even after trying to make call 100 times when i was not able to get through, I made a complaint.It was solved after around ten days after enough reminders.Second time i made a call around 20days back.Daily i receive a call from the operator asking if it is solved.Once i say no, they say that it is being forwarded to technical deparment.This process is continuing from last 10 days(As against a commitment of 72 hrs.)I am clueless as to what to do.