[Resolved] Apple India — Apple Ipod Touch

nooruddin007

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

I purchased a Ipod touch with having lots of trust in Apple... But all my trust has been broken by Apple customer care,I am using Ipod touch 2nd genaration serial no -1D908X30201, the problem is I updated the firm ware of this device thinking there will be additional features with this firmware.
But to my surprise I am unable to download anything from Apps store, when I contacted Apple service center they are refusing to currect the problem
As per the service center this a problem with this version & they have no solution, and indirectly they are asking me to through this device.

Pls help me to get the trust back from Apple INC.

Regards,
Sardar
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Sri PRACHUYYA SAIKIA

from Delhi, Delhi

Apple — APPLE IPOD HOLD SWITCH

Respected Sir,
Hereby i inform you that i had bought a apple ipod nano(8GB BLACK).After 2 month the i-pod's hold switch not began to work.When i gave it to apple Store(Jorhat Photokina-ASSAM) they told me that i had broke the hold switch.But I Sware I didn't do so.They also told me that i might paid for that.But The Product is Under WARRANTY PERIOD.SIR, PLZ HELP ME & TAKE A ACTION ON PHOTOKINA, JORHAT(ASSAM)

Your Faithfully
Sri Prachuyya Saikia.
Dated : 06/02/09
MOBILE :+[protected]