Went to Imagine Apple Store at Inorbit Mall in Whitefield on 11th August to check the exchange offer on iphone 4. I wanted to exchange my blackberry Curve and buy Iphone 4 8 GB. The sales representative checked the phone and said he can offer maximum 4000 in exchange offer. When I encountered him that Apple is advertising an exchange offer of 8000 , why he is offering me 4000 in exchange. He came up with his explanation that 8000 offer is on 16 GB model and 6000 is on 8GB model. He has offered me 4000 as my battery needs replacement. The entire conversation was not enjoyable. He requested me to come back with replaced battery on by Blackberry curve.
During the week I replaced the battery and went back to Imagine again on 18th August at 7 pm. Firstly the sales representative took half an hour to locate the stores manager as he was watching dance and music program at the Inorbit podium. On his arrival, he inspects the blackberry curve and offers me again 4000. When I explained the conversation of last week, he tells me that stuff has changed and they can offer max 4000.
Felt completely cheated with Apple's exchange offer and got a feeling that sales representatives are advised not to offer maximum amount on exchange.
Not turning up again in Imagine but thought of writing to you as I felt cheated.
Sunanda Das Was this information helpful? | 
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