[Resolved]  Apsrtc — e-ticket was on mobile was not accepted

Address:Anantapur, Andhra Pradesh

I boarded a bus from Chennai to Anantapur without a ticket print, instead I had that in my mobile, which I reserved for much earlier. To my surprise, the conductor was not even keen to look at the ticket message in my mobile.
He was just reiterating that I need a printout of the ticket. I tried to explain him that what ever information the ticket carries was in my message.
I pity that in a technologically advancing country like ours' we are still hanging on to the stupid old paper proofs.
Then I went to APSRTC help center in Koyambedu Bus Terminus in Chennai to seek help. I requested them to provide me with a ticket, on showing my message. They laughed at me, telling that a ticket is needed, but not a mobile message.
When our government institutions are in such ignorant situation and turning a blind eye to the technology, WHY ARE WE BEING FORCED TO SEE AWARENESS ADS, PROGRAMS AND MAILS ON NATURE LIKE "SAVE PAPER, SAVE TREE, SAVE EARTH" !!!
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

As a government institution you should feel responsible and act accordingly for what you show to the people through social media. But with such acts, the purpose of the campaigns remain uncertain.
It's now high time APSRTC start en-lighting people not to waste paper for ticket. (at least for an e-ticket)
START THINKING. SAVE PAPER

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Andhra Pradesh State Road Transport Corporation [APSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    1363
    Pending
    0
    Resolved
    291
    Andhra Pradesh State Road Transport Corporation [APSRTC] Phone
    +91 40 3010 2828
    Andhra Pradesh State Road Transport Corporation [APSRTC] Address
    Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India
    View all Andhra Pradesh State Road Transport Corporation [APSRTC] contact information