Comments
Still i am not getting the my money agaist complaint. how to know whether APSRTC read the complaint or not
Reply
months going on. still problem is not solved. how we can agree the peoples are doing job like this. I submitted complaint months back. i am not expecting solution only against my problem. Still i am unable to whether complaint received by APSRTC or not
we tried to book tickets online on 10 December our money got debited but tickets did not get booked.After half a month we did not get our money back.I am sending our account transactions in PDF file.Please refund us as soon as possible.
Below information was sent to us.
Dear MORUBOYINA ANKAMMA RAO,
Your payment for the Order with Reference number [protected] on the Merchant Website : apsrtconline.in has been successfully processed.
The charge will appear on your card/bank statement as:APSRTCONLINE.IN
For your convenience, we have provided the Order Information below.
Order Information
Merchant Website : apsrtconline.in
Date :[protected]:46:45
Merchant Reference Number : [protected]
EBS Payment ID : 31390218
Payment Mode : Maestro
Amount : 798.00
Customer Name : MORUBOYINA ANKAMMA RAO
Customer Email : [protected]@iith.ac.in
Status : SUCCESS
Below information was sent to us.
Dear MORUBOYINA ANKAMMA RAO,
Your payment for the Order with Reference number [protected] on the Merchant Website : apsrtconline.in has been successfully processed.
The charge will appear on your card/bank statement as:APSRTCONLINE.IN
For your convenience, we have provided the Order Information below.
Order Information
Merchant Website : apsrtconline.in
Date :[protected]:46:45
Merchant Reference Number : [protected]
EBS Payment ID : 31390218
Payment Mode : Maestro
Amount : 798.00
Customer Name : MORUBOYINA ANKAMMA RAO
Customer Email : [protected]@iith.ac.in
Status : SUCCESS
Hi,
On 7th of JAN 2015 after 11:30 I booked one ticket from ongole to BHEL Keertimahal.420 Rupees deducted from my hdfc credit card account but ticket not booked.after this again I booked this time the ticket booked but what about the first transaction when can I get my money back? it`s happen one and half month back.still i did n't get my money back.even i was given complaint and i called customer care number of times they are not responding properly. my complaint id is Ticket ID :236204 and my user id is skbeerala. Please do the needful things.
Thanks,
Siva
On 7th of JAN 2015 after 11:30 I booked one ticket from ongole to BHEL Keertimahal.420 Rupees deducted from my hdfc credit card account but ticket not booked.after this again I booked this time the ticket booked but what about the first transaction when can I get my money back? it`s happen one and half month back.still i did n't get my money back.even i was given complaint and i called customer care number of times they are not responding properly. my complaint id is Ticket ID :236204 and my user id is skbeerala. Please do the needful things.
Thanks,
Siva
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
21%
Complaints
1364
Pending
0
Resolved
291
![Andhra Pradesh State Road Transport Corporation [APSRTC] Phone](/img/bn/phone.svg "Andhra Pradesh State Road Transport Corporation [APSRTC] Phone"){kind=small}
+91 40 3010 2828
![Andhra Pradesh State Road Transport Corporation [APSRTC] Website](/img/bn/www.svg "Andhra Pradesh State Road Transport Corporation [APSRTC] Website"){kind=small}
![Andhra Pradesh State Road Transport Corporation [APSRTC] Address](/img/bn/location.svg "Andhra Pradesh State Road Transport Corporation [APSRTC] Address"){kind=small}
Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India