Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

File a complaint to Andhra Pradesh State Road Transport Corporation [APSRTC]

Having problems with Andhra Pradesh State Road Transport Corporation [APSRTC]?

File a complaint and get it resolved by Andhra Pradesh State Road Transport Corporation [APSRTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Public Transportation

Andhra Pradesh State Road Transport Corporation [APSRTC]

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 66

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Sir,

This is to bring to our notice that the staff specially the conductors of bus no 210 are unruly with the passengers and harass them for the no fault of theirs. I was their latest victim.

Yesterday (19/12/2009) I boarded the bus from MVP colony [Near Samta College] at around 4:45 p.m. for Sripuram Jn. I am travelling by this route, to & fro for past 6 months. As I am a lecturer in ACTS College [MVP colony] and I stay at Waltair Park [HPCL Colony, Siripuram Jn]. Mostly I travel by bus no 14 [as it’s more frequent in my route]. But yesterday I got into 210 No bus and boarded it from MVP colony [near Samta college] .Just at the next stoppage 3 checking officials boarded the bus and asked me for my ticket. [It was not even 5 min that I had boarded the bus and the conductor also had not come to collect the ticket]. I was accused of travelling ticket less. Moreover the way they treated me, hurt my dignity. I pleaded, argued and tried to convince that the fault was not mine. But still those men along with the conductor of the bus charged me for not buying the ticket. Why would I travel ticketless when I am travelling is this route for past 6 months. They charged me a fine of 200 Rs but later settled on with 50 Rs. This proves that they were trying to squeeze money out of me. Or else how come a 200 Rs fine suddenly come down to 50 Rs. I was willing to go to the police station along with them as the fault was not mine. The question is not of 200 Rs or 50 Rs, I could have easily given them the 200 Rs but why should I pay?

I would also like to know what is the rule for charging the passenger for a ticket less travel? After how many stoppages [passenger boarding a bus] he /she should have the ticket, or what time duration he/she is supposes to buy the ticket. Kindly let me know so that I can avoid this embarrassing situation in the future

Hear the question is about harassing innocent passengers. Today I am the victim tomorrow somebody else may have to go through same ordeal.

I would expect strict action against the accused, or else I would be forced to take this matter to higher officials.

Regards,
Sudarshana Roy
Waltair Park,
Siripuram Jn, Vizag -530003
Ph[protected]

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have purchased a ticket from APSRTC counter in Marathahalli, Bangalore to travel on Friday evening at 7.30 PM. When was about to start for the bus from home, I got a call from the APSRTC team that the bus was cancelled and to collect money the next day for cancellation. Got surprised and was shoked to hear that. Went to the counter to inquire what hapeend, but got shocked again to see the counter closed. Went on the next two days to collect money back, as told by the person who spoke to me and found that the counter had been closed. Third day from the issue, spoke to the person in the APSRTC counter and knew that I have to go to Majestic APSRTC office stand to collect money. As I have to go to Majestic, I took two more days to go to the office. When I spoke to the people present in the office, they say that money refund would be given only upto two days after the cancellation of the bus, and this was not informed by any means.

APSRTC counter person from Marathahalli says that the refund has to be from Majestic APSRTC and they say that the counter person should inform me to collect money with in two days. I went to the counter three days continuously and found that the counter was closed. Kindly provide some inputs how I can get the money back.

Thanks,
Veera Chowdary.

Aug 14, 2020

Complaint marked as Resolved

View replies

avinash011

from Chennai, Tamil Nadu

May 22, 2011

i booked the ticket from chennai to puttaparthi, but i dint get money yet for cancelled tickets, cancillation of ticket was done 9/5/11.
my cancellation details are below...

YOUR TICKET HAS BEEN SUCCESSFULLY CANCELLED.

Cancelled Ticket Information

Ticket No : 957980 Passenger Name : avinash kumar

Service No : 6735 Service Name : CNI - PTP
Depot Name : DHARMAVARAM Service Category : SUPER LUXURY
From : CHENNAI To : PUTTAPARTHI
Departure Time : 20:15 Date Of Journey :[protected]
Seat Number(s) : 33, 34 No.Of Adults : 2 : No.Of Childs : 0
Ticket Amount : Rs. 684.00 Cancellation Percentage : 0.00
Booked By : avinash011 Booked Time : 07/05/2011 15:15:52

Refund Details
Description Original Transaction (in Rs.) To Be Refunded (in Rs.)
Journey Fare : 662.00 662.00

Total : 684.00 674.00

please refund my money

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hi Sir,

I really don't know whether complaining here gets me the desired results or not, but I decided to drop in a complaint as I feel this is the last resort for me.

I'm a resident of Hyderabad, Andhra Pradesh. Recently I was driving back to my home from Panjagutta in my car. Then, a bus with the licence plate number AP 28 Z 245 came and hit my car from the left near the Khairtabad signal. The bus driver was found drunk at the time of accident. I then approached the local police through the Traffic police. The traffic police and general public were very sure this driver was drunk and it was proved.

We (the driver, me and two persons from the RTC depot) decided to get to the Police Station along with a cop who assisted us to get to the police station. The RTC team and the police was driving in the bus which hit my car and behind the bus, I was driving. Then, the bus driver stopped the bus and escaped from the bus. Excluding the bus driver, everyone reached the police station. I lodged a complaint against the bus driver and I was told by the police to go back home. While on my way home, the bus driver found sitting inside the bus and I only made the bus driver get to the police station. The police made the alcohol tests on the driver in my absense and gave a clean chit.

After two days, I reached police again to know the status of my complaint. To my shock, the police releived the driver from the police station with a challan of Rs. 300 and the police also told me that the driver was not drunk. They gave me a complaint acknowledgement receipt and told me to claim for insurance from my car.

On the same day, I called up the depot manager to settle the matter as police was of no help. But, I learnt that there is no point in talking to them also as they started being rude with me. They also tell me the same to apply for the insurance but they don;t want to help me in recovering the amount. I seriously have no idea of what to do now. In fact, the RTC authorities tell me to go to court and settle the matter as I cannot prove the driver was drunk at that time.

Please help me in this issue and show me a way.

Aug 13, 2020

Complaint marked as Resolved

View replies

Sweta

from Pune, Maharashtra

The bus drivers here in Hyderabad drive carelessly resulting in many accidents. There a couple of incidents where the normal public lost their lives/body parts due to the negligent driving of the RTC drivers. Someone shoud take a serious action against them. They all should be punished to the core.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

APSRTC Garuda bus service from Karimnagar to Bangalore has become worst now-a-days.
In last 1 month, bus has failed more than a couple of times because of which many passengers invcluding me has to suffer a lot (waiting on roads for bus replacement for 4-5 hours, and replacement bus is an ordinary bus for Garuda, We have to fight to get refund, and also to get right amount of refund) apart from this we have lost our one day salary as we were not able to go to offices (since reached bangalore at 2pm).
All this is because of teh communication gap between the employees of APSRTC. Everyone is pointing the fingers at the others, nobody is ready to take responsibility. Tried all the possibler contact but nobody responded. And at one point we were asked to go to Karimnagar depot from Bangalore to collect the refund (amazingly!!!!!!!!!).
I'm one of the regular passengers of thisbus and I have never reached to my destination even a single time.
So we have decided not to use this services (service No's 7079 and 7080) again.

We also advise others not to use this if you want to do a comfortable journey. Its preferable only if you w3ant to travel from Bangalore to Karimnagar for more than 20 hours.

Aug 14, 2020

Complaint marked as Resolved

View replies

k vijaya kumar

from Hyderabad, Telangana

sir,

we are suffering many problems with APSRTC.

AP26TT0144 bus is very late and worst service.

vijayakumar

bulletteja

from Bengaluru, Karnataka

May 27, 2016

drink&drive

ap26z0179 bus driver was varry rash biheve to pajengers and drink alcohol and collect over charge not return money

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Respected Sir/Madam,

I tried to book a bus ticket online from Hyderabad to Bangalore on 17th of September, 2009. When I tried it for the first time, the transaction was canceled at the end and the seat was not booked. But the amount of Rs. 403 was debited from my account. As the reservation was not booked at the first attempt, I tried it the 2nd time and got the seat booked. When I checked my subsequent statement of my credit card, I found 2 charges of the same amount (Rs. 403/-) by APSRTC where as the booking was successful only once.

Then I approached APSRTC for the refund of the first charge. In the first contact, they took the complaint and said that the amount would be refunded in a few days. I waited for 3 weeks and I approached them again. They said they had sent all the refunds to their back and my account would be credited soon. I waited for few more days and contacted them again saying that the amount was not credited yet. Since then, I contacted them for about 4 times, but they kept saying the same thing, "The amount would be credited to my account soon". I had already checked with my bank and no amount was refunded.

Today, they said that the amount was credited on 16th of October, which I never got credited to my account. Now, they say that I have to contact the bank that they transact with. They are not providing me with the sufficient information on this and they way they talk is very reckless. Being a government organization, they are very irresponsible. The details of my transactions with APSRTC are as follow.

Date of transaction: 17th Sep, 2009
Online booking reference(given by APSRTC): OB117398
The Credit Card # used by me : [protected] (Citi bank)

I wasted a lot of time calling and emailing APSRTC, but my issue is not solved. Please do the justice.

Thanks & Regards,
Viswanadh.

Aug 14, 2020

Complaint marked as Resolved

View replies

johnlivingstone

Jun 9, 2011

Respected Sir
This is john LivingStone from Banglore . On 08-06-11 .i was reserved from
TIinfactory to Cumbum Saet no-4 I IReached 9:10 pm at tinfactory until i waited
12:00am.I am really felt bad about markapur bus service . ok And i am requesting you please reback my fund and send back to my hdfc account my tkt no-2010340

thanks with regards
johnlivingstone

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

We are seven people travelling from vizag to vizianagaram, before getting into the bus we have asked the conductor whether there isa stop at chintalavalasa stop, conductor has assured us that he will stop at the chintalavalasa, but where as we requested the driver to stop at the point, he refused to stop and behaved rudely to us, even though the conductor was shouting to the drive to stop the bus, after shouting the driver stopped the bus after one kilometer from the stop.

Bus No: 1943
Vizag to Parvathipuram
Date of jurney: 28/10/2009

Aug 14, 2020

Complaint marked as Resolved

View replies

vishnu vardhan

from Surat, Gujarat

The bus named 120 Mehdipatnam depot,
No.ap 10z 6542,
At gandipet, osmansagar stop hyd, at 5.15pm
On[protected],

We are the students of cbit, mgit gandipet hyderabad.
We are waiting for bus for 1hr from 4pm to 5pm at gandipet stop which is the last stop.
But driver not stoped the bus at stop and simply turned the bus at stop and go way from the stop.
there are 20 to 4o students,
My sincere request is to take serious action on driver and conductor too.
thanking you sir.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I srinivas.manchikatla, I has traveled from Karimnagar to Secendrabad in AP11Z 2900 of Husnabad Depo Non-stop Express Bus on 30/09/2009 at 5.20 am, Who has charged me of RS 100/- instead of Rs 70/-.The actual traveling charge from karimnagar to Secundrabad is Rs 70/- only.
But at the time of arrival of my destination i.e. at LALBAZAR, the conductor was requested me to give back the tickets to reuse it. But I have refused to give back. Please look into this matter and help the poor people with minimum amounts. I want to you to take strict action against the conductor.

Your’s truly
srinivas manchikatla

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

This is complaint on Two bus drivers
one Super luxury bus no : AP 28Z 995, Godavarikhani depot (gdk to Hyderabad)
and one deluxe bus AP 11Z 3387 Mancherial depot (gdk to Hyderabad)
For Not stopping at peddapelli bus stand On 22nd morning around 6 am .

Please take action on them, so that they can come in to bus stand at least day time.

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

When ever I enter the user id and password , I always get this message " Server is busy. Please try after sometime...sorry for the inconvenience ( code: MxUXCD ). " . I think the site is available from 6:30 AM IST to 8:30 AM IST ( not sure about the ending time) .I booked the ticket online at 6:30 one day , I am not able to print the ticket because it gives the above message..........When this issue is going to resolve.........

Just look at KSRTC , It never gives the error message

Aug 14, 2020

Complaint marked as Resolved

View replies

naveen456

from Kollam, Kerala

nuzvid apsrtc is in worst condition, rtc authorites are not taking any actions on the depo, buses in depo are old and in bad condition, buses going 2 hyd also very bad condition

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

This is srivijaya,a student travelling everyday by APSRTC.Generally I dont have any complaints on APSRTC as I feel it is one of the best services in the country. But recently I have got into a bus with no. AP 10 z 6509 ,that starts from secundrabad to Moinabad has dissappointed me as it emmitted loads and loads of smoke which I felt is beyond the pollution limits and unhealthy to passengers in bus as well as on road.
I just reqest so that we travel in a healthy environment and the best service like APSRTC maintains its best standards.

Thank you.

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Sir,

Sub: My ticket numbers[protected] and[protected] of metroliner from ECIL to Kondapur,

I have travelled in the above metroliner from Taranaka to Hothaguda crossroads. When I boarded the bus the bus was full. When I reached Secunderabad station the most of the people gotdown and some of the ladies seats become vacant. When the bus reached Yousufguda some girls boarded into the bus and was standing near the seats as the seats were already occupied by jects. Then I have asked the conductor to speak to them so that the ladies can be accomadoated in their scheduled seats. The conductor spoke in a rash manner that it is not his duty.It was not wriiten in his duties. My query is whether any seats are prescribed for ladies/physically handicapped and others. If so who has to maintain/adhere the stipulation. What are the duties prescribed for the conductor?

Thanking you,

Regards,

Raghuram.P
302;Golden towers;
Street No.8
Habsiguda.
Hyderabad

Tel:66675920

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

APSRTC failed to refund the amount completely after I cancelled my ticket online.

I have reserved ticket online from rjy to bhel to travel on 02 Aug 09. But due to some reasons, I have cancelled my ticket online on 22Jul09 which is much before the journey date.

The total fare charged by APSRTC is Rs.530(For 2 adults). By excluding reservation and service charges, it has to refund a total of Rs.506. The attached photo specifies this amount clearly.

Instead of the above said amount, to my surprise I got only Rs.186 back into my credit card account. I mailed to [protected]@apsrtc.in so many times but I did not get any response from them.

If they are not responding, to whom I can inform?

Regards,
Rajesh

Aug 14, 2020

Complaint marked as Resolved

View replies

Kishore

Hi,

Me also same problem, who i need contact let me know

Regards,
Kishore

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Bus Stop establishment
I'm a regular commuter between Uppal - Sec-bad. I would like to bring to your notice that after shifting the Uppal bus stop from near Keys High School to Chilkalguda chowrasta long back (few years), still there is no minimum bus shelter facility established.

Whether it is heavy rain or vibrant sunshine, the passengers have to stay on the road itself. I observed that there are many bus shelters, which are lying idle in some areas like Anand theatre bus stop.

Hence, I request you to establish bus shelter at Uppal Bus stop to avoid the inconvenience facing by the various passenger.

Thanking you,

Yours faithfully,

Ramesh L

Aug 13, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I used to travel in autos. But we thought o[censored]sing Public transport to help APSRTC.But, the conductors seems to be very rude. Yesterday(13-Aug-2009) I have taken a bus to SR nagar(10H) at yusufguda at 8.45 PM.Bus number is APATZb950. I have given the conductor(A lady conductor with age nearly 40) Rs. 10 for ticket and she started scolding for not giving change of Rs.4, I told Iam not having change then she is telling then why you got into bus am I travelling or you travelling, like this she started shouting a lot and I felt very bad and yes Iam not going to travel again in APSRTC.
And I observed this type of behaviour from conductors and drivers many times and that too mostly with ladies.I think they are fed up with their work, there are many young people ouside waiting for jobs

Please, take action on this conductor.If same thing continues 60% of hyderabadis wont use Public transport. Alreay 30% people are not using.

And please let me know the action you have taken through my email id

Aug 14, 2020

Complaint marked as Resolved

View replies

hnarasimhmurthy

from Palackattumala, Kerala

dir
sir
apc rtc job plees
10class pass puc and computer oftratra 1 year ex aqmall
anantapur (D)
madakasira (T)

mobel : [protected]

naresh palaparthi

from Visakhapatnam, Andhra Pradesh

non

K.RAJANIKANTH

from Hyderabad, Telangana

I HAVE APPLIED FOR CONDUCTOR POST ON LAST YEAR IN THE MONTH OF SEP BUT IHAVE SELECTED FOR THE
POST MY CALL LATER NUMBER IS 1995 BUT I DID NOT GET THE TRAING LETTER FROM THE OFFICE .SOME OF THE PEOPLE ARE GET THE LETTER AND T6HEY JOINED IN THE JOB THEY ARE DOING THEIR IN THE APSRTC BUSES BUT IAM VERY INTERSTED TO DO THE JOB IN THE APSRTC IT IS MY AIM ALSO PLEASE DO FAVOUR FOR ME IT'S MY HUMBLE RUQEST
THANKING U
YOUR'S SINCERLY
K.RAJANIKANTH,
NAGARI (MANDAL)
CHITTO (DIST),
ANDHRAPRADES

MY CONTACT NUMBER IS:- [protected].
IAM WAITING FOR UR REPLY.

na peru siddhu

from Hyderabad, Telangana

Jun 26, 2013

Experienced same problem today
Whats the solution...
Can we file a case

ANNAMNEEDI NAGESWARARAO

from Coimbatore, Tamil Nadu

Jun 10, 2016

For physically handicapped concession ticket in superluxary

i dont event understand why is the apsrtc using double mesures for the people are they showing that disabled pasendger should not travel in super luxury with concession pass?

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines

Hi,

I have tried for many times for online booking of tickets in the site www.apsrtc.in as per the timings mentioned in the site (6AM to 6PM). But everytime it is showing the message as "Server is busy. Please try after sometime...sorry for the inconvenience ( code: MxUXCD )".

How many days that site display this message? Please let me know how to login and book the tickets online?

Since from many days and for many many times i have tried, and Iam unable to login because of server busy message.

Please do the needful to the user and provide an easy way to book the tickets online in the site www.apsrtc.in

Regards
Chakram

Aug 14, 2020

Complaint marked as Resolved

View replies

Hello Ping

from Hyderabad, Telangana

APSRTC Complaint — Unable to book online bus tickets in www.apsrtc.in

Hi,
I have tried for many times for online booking of tickets in the site www.apsrtc.in as per the timings mentioned between 6AM to 6PM. But everytime it is showing the message as "Server is busy. Please try after sometime...sorry for the inconvenience ( code: MxUXCD )".

How many days that site display this message? Is it possible for me to login and book the tickets online?

Since from many days and for many many times i have tried, and the unable to login because of server busy message.

Please do the needful to the passenger and provide an easy way to book the tickets online in the site www.apsrtc.in

hanuji

from Bengaluru, Karnataka

I am trying since past 3 to4 months displaying message as "Server is busy. Please try after sometime...sorry for the inconvenience ( code: MxUXCD )".

How many years APSRTC need to resolve this type of small issues, All other states are properly maintaining. why only proplem with A.P circle???????????????????

chaitanya

from Gurgaon, Haryana

Hai
I too agree with the complaint..

harika

from Bengaluru, Karnataka

Its disgusting !! even i am facing the same issue..The portal really sucks..

harika

from Bengaluru, Karnataka

The service really [censored]ig us..

ravi

from Hyderabad, Telangana

I hope this is the only page they developed. I havent logged in till today. I have been trying for this for the past one month. Is some body working on this?

alimuddin

from Chennai, Tamil Nadu

hi sir,

Iam Alimuddin from chennai,

when i login the page iam getting this type of problem,

have tried for many times for online booking of tickets in the site www.apsrtc.in as per the timings mentioned in the site (6AM to 6PM). But everytime it is showing the message as "Server is busy. Please try after sometime...sorry for the inconvenience ( code: MxUXCD )".

please to some thing, i will be use full to users,

i hope, u will do some thing,

thank you

murali krishna

from Hyderabad, Telangana

hi

i have tried to book the tkt thr online since 3 months but evry time server busy plz try aftr some time soory for inconvinience i dont understand y apsrtc introduced online booking whn they dnt maintained properly and may be this aslo cheating the public whn server is busy how the private agency conter are booking the tickets without any problem may be apsrtc poeple have tie up with these private agents if not y server busy problem

hope atleast nw they solve this problem if not please annouce to the public no internet booking is avaialable because people may book tkt directly thr agents instead of waiting for server busy problem
thanks

Nagi Reddy V

from Hyderabad, Telangana

Its disgusting !!

i have tried many times for day to book the apsrtc tickets on online, everyday i was getting a message called server busy ..

why this problem occuried ...

jsdhj

from Bengaluru, Karnataka

I too agree with harika that apsrtc that it is deceiving the customers... and i have tried for 100 times even iam not getting any response... i hope they will look into the matter as soon as possible... i dont think that is going to happen ... but being an optimistic i think some or the other day when the sun and the moon will come to the earth it might happen

Srinivas Sukasi

from Mumbai, Maharashtra

APSRTC — APSRTC Online booking problem

Hi,
I have tried for many times for online booking of tickets in the site www.apsrtc.in. But everytime it is showing the message as "Server is busy. Please try after sometime...sorry for the inconvenience ( code: MxUXCD )".

How many days that site display this message? Is it possible for me to login and book the tickets online?

Since from many days and for many many times i have tried, and the unable to login because of server busy message.

Please do the needful to the passenger and provide an easy way to book the tickets online in the site www.apsrtc.in

SanthoshKumar.Puram

from Chandigarh, Chandigarh

I have been facing the same issues for many months.

If site is not ready, then why the hell you are givig adds that you have e-ticketing faciliy?

Rajesh

from Bengaluru, Karnataka

I am really impressed facility of KSRTC online booking.

narasimham

from Bengaluru, Karnataka

Really an site wasting our time in front of desktop. It is again proving the inefficiency

Kishore Babu

from Bengaluru, Karnataka

I agree too this APSRTC online booking portal really sucks, i am trying from 3 days to book a ticket and every time it displays the same message "Server is busy. Please try after sometime...sorry for the inconvenience ( code: MxUXCD )".

How would a site be busy for 3 days continuosly ?.. I think APSTRC Online technicians should learn from their KSRTC counter parts. The maintenance of KSRTC Awatar Portal is excellent, the site never runs down nor it creats any errors or problems.

THRIVIKRAM

from Mumbai, Maharashtra

iam unable to book tickets online through this site, please help me.

Sandhya

from Mysore, Karnataka

APSRTC really sucks! Their site simply has an option to SHOW OFF that they have e-booking which never works!!! This is against the consumer rights. You cannot advertise something that does NOT work at all!! the APSRTC guys must be jailed!!!

Moreover these APSRTC guys dont have commen sense also. They book ladies tickets but give gents seats beside ladies if the bus is filled. This is NOT fair. APSRTC sucks!

Pavan Kumar

from Hyderabad, Telangana

Hello,
why can't you provide shortcodes for orginating and destination as if in www.irctc.co.in
i always get the problem with this what ever we enter with DEPOT code it gives the error.

Please enter your origin and destination places. Enter the first few alphabets of the origin and destination places.
No places are starting with the given input...Give another start place.
Originating From: * Departing To : *
*Fields marked with (*) are compulsory.

Regards
Pavan

Arun Tiwari

from Delhi, Delhi

E-ticket Booking — E-Ticket Booking problem

I am very upset when i want to book ticket via internet morning 8.00 am i am waiting before 8.00 am working good but after 8.00 am computer hang and massage came service unavailable then what is the use of IRCTC web site when i want to book ticket in emergency it is not useful. kindly give clarify why it happend and please shut this website.

Regards

chilakam

from Bengaluru, Karnataka

I too facing the same prob. it shows that how AP - APSRTC is working.

Kiran Kumar Sabinkar

from Mumbai, Maharashtra

APSRTC.in online booking module is very bad... This site always shows server busy... Please do the needful...

Sunil Reddy

from Pune, Maharashtra

3/4 th of the time between 6 AM and 6 PM, Online Reservation site of APSRTC will not be working. "Server is busy. Please try after sometime...sorry for the inconvenience ( code: MxUXCD )."
Cant this be taken seriously by APSRTC and see to that the down time is eliminated ? Can't the company, Radiant Info Systems maintaining this site take this seriously? Its shame towards a software services company providing this kind of application osftware to a GOVERNMENT.

This doesnt require huge funds but a bit of concern towards public.

N Srujan Reddy

from Hyderabad, Telangana

Yes i agree with the complaint against the APSRTC online Site.
Since from the launch of this site, the problem appears regularly.
It is so ridiculous on the part of the GOVT and the developers who has done this site.
They are no way concern about this problem.

Khan

from Mancheral, Telangana

ApsRtc 's online booking is one of the waste site... its always says busy... improperly maintained by apsrtc

Mahipal Reddy

from Bengaluru, Karnataka

I Agree. One can see this problem 99 time out of 100.
This is worst ever performance of any website I have seen.

Udaya Krishna

from Bengaluru, Karnataka

Its very disgusting site...You need to try for nearly more that 20 times continuously to get the luck of getting into the site...some times even after trying continuously it will not login...
I dont know how come the agents can login to the same site with out any problems. This means APSRTC is intereste in making the agents get money instead of direct PUBLIC getting the benifit.

Sandeep B

I am also facing this Problem.

Sandeep B

Even I face the same issue

G Rama Krishna

from Pune, Maharashtra

Dear Sir,
I am G.Rama Krishna wotking in TVS finance as residual manager. I am your frequent passenger for APSRTC because mylocation is over spread from Nellore to Vizag.
I have taken ticket from Vizag to Rajahmundry in 22.12.2009. In counter they alloted me current reservation ticket at 13.50pm. But bus moved from platform at 13.45pm.it was confirmed by enquiry staff also.The enquiry was done by The Station Manager also He was confirmed the same as bus was leaved the plat form at 13.45pm.After that i have logined written complaint in COMPLAINT REGISTER.
I requested the issuing staff and station manger for my ticket refund.They are refused in harse way.Every body knows that Govt employs were stupid workers at work place.Their irresponsibility costs so much of money and they playing with our speouis time.
So i what i under stood that dont depend on APSRTC always please ensure some private travels giving more reaponsibility for passengers.
So avoid RTC save money...

Mateen Maldar

from Chennai, Tamil Nadu

I face same problem . But there is some issues with the cache for this.
IF you use firefox and save ur login details while login. and try for repeated attempt will get logged in.
Poor coding standards based on cookies for login.

Regards,
Mateen Maldar

Sreenivas

I'm facing this problem too. is there any one to fix this?

amma

from Bengaluru, Karnataka

Not sure y this site was developed for..everytime when I access the site I can just c the message "Server is busy. Please try after sometime...sorry for the inconvenience ( code: MxUXCD )" ..It never works.. Is it only for agents(as said by one Commenter)..if so, better to not have this site open for public.. request to remove this..public won't rely on this..
this is really a very simple issue.. it just need to upgrade the server for better performance.. apsrtc is very very lazy to do this..hmm.. "apsrtc u should accept ur laziness ;-)" .. no body is 100% perfect.. u should atleast maintain 1% perfection..
it's my request..

harikalyan y

from Chennai, Tamil Nadu

while booking my ticket time was taken around 15 minitues and i booked through credit card and ref. no. 74477489347022894762020, transaction details is ANDHRA PRADESH STATE ROAD an amount is Rs. 704.00(DR) but my ticket was not booked. i given complaint to bank that my amount was debitet but ticket was not booked so please credit my amount back but they reply as given below

We regret for the inconvenience caused to you.

However as per our record the transaction of Rs.704.00 of December 11, 2009 was successful against ANDHRA PRADESH STATE ROAD.

11/12/2009 ANDHRA PRADESH STATE ROAD, HYDERABAD 704.00

so i request you to give the amount of Rs. 704.00 back as soon as possible

Ravinderbiyyani

from Hyderabad, Telangana

Is that such a busy server our AP online site, I hope not ...
Please resolve the problem as stated so many member are reporting the same...

P SAMPATH KUMAR

from Delhi, Delhi

i too faced this problem lot of times i donot for what this online booking is meant .
what the apsrtc people doing all the staff and officers are driving the buses or sleeping in it.and they only wake when they need salary or either increasing the bus fares.

L.MURALI MOHAN

from Mumbai, Maharashtra

Completely Nonsense, Idiotic and rubbish website. Trying book online tickets from past 20 days. But daily I am ending up with the error "Server is busy. Please try after sometime...sorry for the inconvenience ( code: MxUXCD )".

In my view if APSRTC wants to do some favour to Agents, my request is to kindly close this online system. This facility is a damp squib.

SUVENDU SAHOO

from Mumbai, Maharashtra

E-ticket Booking — OVER CHARGE THAN THE ACTUAL

DEAR SIR,

I HAVE BOOKED TICKET BEARING PNR NO.[protected] DATED 10/01/2009 FROM MUMBAI CST TO BHUBANESWAR BBS FOR THE DATE 10/04/2009 FOR WHICH I HAVE POSCH MY SBI DEBIT CARD FOR PAYMENT. WHILE MAKING PAYMENT I HAVE ASKED TO PAY ONLY RS.3405/- AND HAVE MAKE THE PAYMENT. BUT AFTER CONFIRMING MY ACCOUNT BALANCE AFTER COMPLETING THE E-TICKET BOOKING TRASANCTION I CAME TO KNOW THAT I HAVE CHARGE FOR RS4015/- INSTEAD OF RS.3405/-.

PLEASE DO THE NECESSARY ACTION AND REMIT THE BALANCE OF RS10/-WHICH IS UNAUTHORISEDLY CHARGED TO MY ACCOUNT .

THANKS

WITH REGARDS

SUVENDU

umapathi m

from Chennai, Tamil Nadu

i have booked the ticket and not able to cancel the ticket as it is always showing server busy.

rao

I agree... th site is not ready. they are just wasting our time...

G.Ravi

from Basi, Punjab

on 5th of feb 2010, I travelled with my family in ksrtc airavatha <volvo> at 23:00 for four seats. I forget my reservation ticket at home. I asked for a duplicate copy or cancellation of that four seats.As I am working in transport department of karnataka state with ID proof had the following information of the tickets-PNR number, seat number-13, 14, 19, 20, ticket number[protected] with ID proof .But still they did not allow us inside the bus.So the conductor suggested to pay the amount for same seats.Again I paid the amount Rs 558*4= Rs 2232/- .Hence I request you to refund the amount of reserved tickets back.
Thanking you

Dheeraz

from Hyderabad, Telangana

APSRTC wants to do favour to Agents.. caz the agent login works better.

Srinivasulu Madala

from Hyderabad, Telangana

Nonsense, who developped this site. i am trying book online tickets, at any point of time it giving the same error. "Server is busy. Please try after sometime...sorry for the inconvenience ( code: MxUXCD )".

how we can take an action against those ...

vishal

from Chennai, Tamil Nadu

A lot of agents were dependent on the RTC ticket booking, after this went online their sales might have reduced and site is down

Miriyala Purushotham

from Jabalpur, Madhya Pradesh

You can find a lot of bugs in the Super Luxury Buses plying between Bangalore to Nellore (Via Venkatagiri) belonging to GudurDepot and Kavali to Bangalore bus belonging to Kavali Depot. Will the authorities try to prevent sucking of blood of passengers who will be travelling without sleep during these journeys.

midadala

from Hyderabad, Telangana

It's really very bad.If they can't maintain it well they can give it third party to maintain the site(like irctc)

Miriyala Purushotham

from Jabalpur, Madhya Pradesh

Though alot of buses are plying between Nellore and Bangalore only one or two buses come into Gudur RTC Bus station causing a lot of inconvenience to passengers and forcing them to search alternative mode of travel like private buses.Will the APSRTC Authorities look into the matter. Similarly many other express and super luxury buses are avoiding to touch Gudur as above causing inconvenience and hardship to the passengers travelling between Gudur and Nellore.

p_shahid2002

from Mumbai, Maharashtra

We public submitting many complaints towards accessing the APSRTC site Online, but NO RESPONCE FROM APSRTC - is seems they don't bother. We got fed up with the this error code: MxUXCD .

What is the meaning in advertising yourself?? that the online booking is available for public convenience. But we understood now that the online site is available only for AGENTS OF APSRTC.

Self have experienced the same, we couldn't able to access the APSRTC site but at same time the agent will book the ticket.

THE APSRTC SHALL RESPOND????? OR advertise yourself that, your online site is meant for AGENTS only and not for the PUBLIC.

Shahid - Nellore

mpk

from Bengaluru, Karnataka

I am also facing the same problem every time when i want to book online.The agent login must be working and i guess they purposely blocked the self online booking for user to benefit agents.Some action should be taken.

charihn

from Bengaluru, Karnataka

It is really unnecessary to maintain the site. I was never ever able to book tickets in APSRTC site. I don't understand why are officials not caring about the complaint. They are sucking...

linus

from Mumbai, Maharashtra

I totally agree with all the people who complained about the sever busy message on the "APSRTC.in" site. This is the worst site I've ever come across. The sad thing is, its a government maintained site. It seems they dont have any intention to retain the customers. They are once again proving that government operations are the slowest and most boring for people. Lot of people try to choose the govt services just to support govt, but if they dont meet the expectations of the customers, obviously they are going to loose the customers and all of a sudden they start looking for privatization of the service and fill the pockets. Even the buses which they call as "SUPER LUXURY" are not even like the city buses in Bangalore. They have been running the same buses which were named as SUPER LUXURY for the first time. Fares have been increasing more than the fuel prices and still no quality in service. CAN THIS GOVT SHOW ONE GOOD REASON WHY PEOPLE SHOULD CHOOSE THEIR SERVICES???

dsspreddy

from Delhi, Delhi

This is the worst govt site i had ever seen, when ever u try to open it. It will say."server is busy. Please try after sometime...sorry for the inconvenience ( code: MxUXCD ).’’

Tharanath

from Noida, Uttar Pradesh

Today morning I had booked ticket but was not able to take print out of the ticket. I tried login after some time I am geeting error message. Is there any alternative way to get the ticket.

Worst maintained portal

Tharanath

from Noida, Uttar Pradesh

worst online service provided by APSRTC

ajaykumar56

from Delhi, Delhi

Here in andhra people dont have time to look at the probelms faced by people.They simply worried about making lots of money. They will not consider such a major issue .And we cant book a ticket online in our generation .Hope our next generations will do.
((GREAT APSRTC))

rajarizwanr

from Hyderabad, Telangana

Hi...Apsrtc.in is the worst online booking site in the entire world.
They dont allow the registered customers to login and book the tickets. They block the oline users for the sake of APSRTC booking counter agents. The Agents & the registered users use the same website. But only agents can login at anytime. Previously there is only a application through which agents will book tickets for the customers. Now they developed a website paying crores of rupees and there is no difference in the previous and current booking process. It seems someone was in need of money.

babusrikanth

from Mumbai, Maharashtra

please try to arrange the apsrtc online ticket bookings by all nationalised banks of india i.e by net banking or debit cards

pramodhkalyan

from Egra, West Bengal

I have booked a ticket by logged once. but i suppose to cancel my ticket, but unfortunately i was unable to login into e account. But i have tried using same user id in OPERATOR/AGENT LOGIN page . there it is showing INVALID USER.
That means APSRTC inentionally doing such unauthorised activites for making peple fool that their server is busy. If server is busy in E-ticket Login mode, How the same server accepting the LOGIN of OPERATOR/AGENT page. If both servers are seperate, then why that too also not rectifyied by APSRTC. They should not allow the people to interact with server.
now what is my condition. how I have to do the cncellation of my ticket. I must loose my amount.Any chance to get back that money

sudhakar.v

from Hyderabad, Telangana

Hi,

I have tried for many times for online booking of tickets in the site www.apsrtc.in as per the timings mentioned in the site (6AM to 6PM). But Everytime it is showing the message as "Server is busy. Please try after sometime...sorry for the inconvenience ( code: MxUXCD )".

Please let me know how to login and book the tickets online?

Please do the needful to the user and provide an easy way to book the tickets online in the site www.apsrtc.in

Regards
Sudhakar.v

pavankumarkolla

from Bengaluru, Karnataka

Sucking site developed by our great Indian software.
APSRTC doesnt know how much business they are loosing .everything is politics from slecting manger to driver in this sucking INDIAN sate GOVT corporation.

nirmalbabupolimetla

this issue we have to report to tv channesl and they are tieup with agents and purposfully downing the site
and i am gona take this issue to all andra channesl that highlevel management doing purposfully
channels like tv9, sakshi tv, tv5, ntv, abn andra, teja news, , they have to foucs on this issue
Even Ksrtc site is also developed by http://www.radiantinfo.com/ and the same site is up always but apsrtc site is down ...

KRISHNA037

YOU CAN GET RID OF THIS PROBLEM BY 10 FAST CLICKINGS OF THE "RESET" WHICH IS PRESENT BELOW THE USEDNAME AND PASSWORD. THEN TRY TO LOGIN, U WILL SURELY GET LOGGED IN.

Raj28

from Hyderabad, Telangana

Same here. I'm fed up with the site. That's this particular department is in loss. Employees of the dept., want hikes and every dam facility for themselves but none is bothered about the customers. People I strongly recommend Railways over APSRTC. Rail is very economical, comfortable and safe journey compared to APSRTC.

venki255

from Bengaluru, Karnataka

Yes, I agree with that.

All the services of APSRTC are now a days becoming worse.

Online booking will not work and always slow.
For many buses windows will not close properly, No cleaning and Low Maintenance.

asdf sdf d f d

from Hyderabad, Telangana

it is one of the waste site.. avbl on internet... as it not used for reservation when needed... i am fed up with this site...i am requesting the apsrtc people to stop the onlinereservation...as it is saying every time ..Server is busy. Please try after sometime...sorry for the inconvenience ( code: MxUXCD ).
please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.
please stop apsrtc online reservation.
please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.
please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.please stop apsrtc online reservation.

vishnu539

from Hyderabad, Telangana

Jan 8, 2011

APSRTC — Booked Ticket was not allocated

i booked ticket through apsrtc login the ticket was not alloted to me but money was debited from my account. I booked from Kavali to Hyderabad Service no:5291

giri_dhar2k

from Noida, Uttar Pradesh

Jan 11, 2011

to encourage the agents the servers are designed for minimal load. so that they too get the commission on booking tickets. Both the booking agents and some dogs in APSRTC will forcibly down the server for most of the times to discourage the customers for booking e-tickets.
This is just simple logic.
that too Radiant software is worst. This must be handed over to some good IT company for better design to sustain for higher loads.

RAJANT

from Hyderabad, Telangana

Jan 11, 2011

EVERY TIME BOOKING TICKET SERVER ERROR CONTACT MXUXCD

astalavista

from Bengaluru, Karnataka

Jan 12, 2011

apsrtc online sucks ..!

every time i try to login it says

Server is busy. Please try after sometime...sorry for the inconvenience ( code: MxUXCD ).

what do i do with that code .!

jagan reddy

from Mumbai, Maharashtra

Jan 17, 2011

.every time i try to login it says Server is busy. Please try after sometime...sorry for the inconvenience ( code: MxUXCD ) how many times i want to login this one u have to rectife this prblm

gopi86

from Hyderabad, Telangana

Feb 9, 2011

i am trying since two days continuously but error massage is Server is busy. Please try after sometime...sorry for the inconvenience ( code: MxUXCD ), how to logoin booking the tickets.very very very bad service

arkalyan

Feb 11, 2011

Really itz a very poor service

friendz101

from HELPVILLE, Tamil Nadu

Mar 22, 2011

What the hell is going with APSRTC online booking service...It wont open any time... Server is busy all the time...

ranjithk81

from Hyderabad, Telangana

Mar 31, 2011

strongly i too agree with this complaint...all the services of APSRTC doing worse operations...what doing government and please wake up from this issue...

nareshchilukuru

from Cuddapah, Andhra Pradesh

Apr 3, 2011

APSRTC — Online booking is not opening

I booked tickets through offficial apsrtc online booking site.But due to some personal reasons I tried to cancel the tickets.but the site is not opening since from twodays.my journey date is expired.How to give complaint

SiddaSweety

from Delhi, Delhi

Apr 13, 2011

Yes even i will agree with this...worst maintenance i have ever seen ...days months years are passing but not even a minor change in the APSRTC maintenance ...no proper timings ...No cleanliness. Even online booking facility is worse than any other RTC service.
...I don’t think they will take some action even if we are posting complaints like this. They will not bother about complaints. Just for name sake they have kept this I feel, if they are that much responsible in reading the complaints they might have taken action already. We are living in such a worst condition. "

lakshmikiran

from Gurgaon, Haryana

Apr 15, 2011

I booked one ticket from Hyderabad to machilipatnam by the journey date[protected] .
ref no Ob702854.
i booked through netbanking
amount is 268 rs
but my ticket is booked.
i given complaint to bank that my amount was debitet but ticket was not booked so please credit my amount back but they reply as given below

bhanupriya.g

Apr 19, 2011

Earlier when I try to open www.apsrtc.in I was receiving this message
"Server is busy.Please try after sometime..sorry for the inconvenience(code: MxUXCD )"
Now that site is not at all opening...
Some notification is being displayed in www.apsrtc.gov.in
"e-ticketing facility will be provided within ten days on www.apsrtconline.in inconvenience caused is regretted"
I am seeing the same notification from past one month don't really know when that ten days will get over..!!!

gnthu

from Bengaluru, Karnataka

Apr 21, 2011

it is just waste of time to travel with apsrtc. looks like management has no intrest to run their business. They should have learn from KSRTC and Bangalore Metro Transport Corporation. They strugglled alot to cope up with current fast business model and finally they achieved good stable state.

navyasahithi

from Bengaluru, Karnataka

Oct 9, 2011

Bloody APSRTC, on 09-10-11 service NO:3940 came 1.5 hr delayed because of which we missed another Connecting bus and we spent 1500 for two people for special buses in general it costs 200/person, It never comes at time and the conducter, Depot Manager nobody behaves in a respectful&Responsible Manner Shame APSRTC...

nagendra1204

from Hyderabad, Telangana

Dec 23, 2011

hai

this nagendra i had booked 2 tickets from rajamundry to hyderabad for 09/10/2011 and cancelled on 07/10/2011 but till now i dis't get my refund.please need to help how can i get my refund

syedd

from Hyderabad, Telangana

Jan 22, 2012

hi, i am syed student of degree college, i lost my pass and id of apsrtc what can i do, please offer me a solution, thank you.

anilvemula

Feb 8, 2012

I have booked a ticket from BENGALURU to GUDIVADA.

When I am booking like all online customers I have selected (From) BENGALURU (To) GUDIVADA, then I was asked to provide all other info EXCEPT BOARDING POINTS the ticket was booked. On the ticket I saw my boardingg point is Shanti Nagar BMTC BS, then I realized that by default this site is taking Shanti Nagar as boardingg point, we can board at the know stops in bangalore.

Drivers had an argument before boardingg since they have called up me to know whether I am travelling or not, Finally they told that you did not select the boardingg point when you are booking.

I felt bad about missing the boardingg point selection, after I came to know that THERE IS NO SEPERATE STEP FOR THE BOARDING POINTS but we have to select KR PURAM from the "FROM" Drop down where we select CITY, this is really surprised me ?. How did the designers miss the important step? and how did they expect the users to select the boardingg points from the place where we select CITY ? They expected the users to select KR PURAM instead of BENGALURU.

I have come to know about this from the "Live Support" (VIJAYA VANI), this is the good thing they did by providing some instant chat and also another good thing is the Toll Free number, I have called up and reported this as a suggestion to (HARI), hope some body will correct this for sake o[censored]sers.

I did not get any support or proper info form APSRTC Bangalore or Shanti Nagar responsible person. They dont have patience to answer, this is what we expect from APSRTC since they are Gov't Job Holders. This is the reason Customers choose Private Service.

Thanks,
Anil.
[protected]

On the Travel day before few minutes I got a call from Driver saying that why are you not boarding at Shanti Nagar, then I replied " Sir we have booked but we are boardingg at KR Puram" he told "OK".

Before boardingg the Drivers started the argument

cinterviews

from Chennai, Tamil Nadu

Mar 14, 2012

Hey regarding timings of the buses i saw a site which has good information that is www.apsrtconline.info if i remember correct try it

tasneem60

from Deoria, Uttar Pradesh

May 11, 2012

Hi,

To the Chittoor RTC deport Manager,

Now a days the 4:30 bus which starts from Chittoor to Bengaluru is not starting in on time and v r not able to reach offices on time.

Earlier the bus was leaving early as per timings but now a days its not moving on time.

Please consider this as a kind request from one of the passenger and do the need full.

Thank You.

nsipra

from Chandigarh, Chandigarh

Jun 21, 2012

Hi,

Please change the online reservation system.

When i am going to book online the seats will reserve by ladies all the ladies want window seat. when we open the site to book the ticket it will not allow beside ladies and only last seats will be available. So dont show any symbol for ladies so that it is easy to all of them. Do it as KSRTC online reservation does..

Thanks in advance

murali567

from Hyderabad, Telangana

Dec 12, 2012

Booking ticket in reservation counter seems better.. seriously they are best compared to online booking.. completely vexed with hell of problems when booked online.. i suggest no1 to book online, because in case of cancellation or service failure they will make us suffer like hell..

sanprasann

from Bengaluru, Karnataka

Mar 19, 2013

HI,
Plz some one help me in solving the issue.I have logged into APSRTC online.co.in. I tried to book my tickets from bangalore.But in the "FROM" text box it is not showing "Bangalore" option. In the "TO" text box it is not showing "pulivendula" option. It is showing "** Place Name is not available, try another name. Click ESC to clear *** ". How to book ticket? PLZ some one cud help me.I will be thankful 2 u for ur help in advance.

Groavjinda

from Bhopal, Madhya Pradesh

May 27, 2013

Hi, This is Govindaraj, i have booked the ticket via apsrtconline.in site from chennai to Tirupati (up and down) on 17th May 2013. But the transaction got failed when i tried to pay money with my debit card. Also i have tried again i lose the same Rs. 398 + Rs. 398 = Rs. 796.00. Also i have checked seats in the buses. the Seats not allocated to me. Please any one provide the email address for apsrconline.in site to complaint about this.

Thanks,
Govindaraj K

Helpful

Found this helpful?

88 Comments

Post your Comment

Comment Guidelines

Hi,
I booked the ticket through online system provided by APSRTC. Ticket booking was failed for some reason(server busy or something else) but money deducted.They told(mentioned in terms and conditions) that mail to '[protected]@apsrtc.gov.in' with details money will be refunded within 15 days.But i haven't received money/any response from APSRTC till now .It was happned one month back.

Please suggest how to get back my money.The amount is nearly Rs 700 /-.

Reagards
Lakshmaiah

Aug 14, 2020

Complaint marked as Resolved

View replies

Aparna Talari

from Bengaluru, Karnataka

Me to faced the same problem. Money was deducted but ticket was not booked. Please let me know the process.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I Ahmed Pasha, today[protected] at 06:50 AM) went to college with my sister in RTC bus which is Bhadrachalam to Vijayawada bus. We boarded the bus in palvoncha and when we asked to stop the bus at arrival of our stop i.e., kothagudem krishnaveni junior college he spoke very rashly and he stopped the bus at a long distance from our stop. When my sister is stepping down the bus, the driver started the bus and my sister was afraid and she suddenly jumped out. Now she is suffuring from pain in the leg. Please consider this as my complaint and punish them. Its GOD's sake that she is left with pain itself, if she fell down and any vehicle may pass over her? What will be her position...
Please... consider this and take care not to repeat this again...

View replies

Shravan

from Mancheral, Telangana

I agree with you and I too suffered from this problem and the bus number is 3806 from bhdrachalelam to vijayawada via palvoncha, kothagudem, vja.

swpna

from Hyderabad, Telangana

Is any of complaint has solve till today, are this site is sleeping, Is this an offical site for complaint.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Dear Sir,
I, Victor Mukherjee, working in the legal department of Dr. Reddy’s Laboratories, Ameerpet, Hyderabad commute every day between Ranigunj (the place where I stay) and my office at Ameerpet, Hyderabad. Today, i.e. on 30/06/2009 I took 45 no. bus (Metro Express bearing no-AP11Z3063) from Ranijung at around 08:45 am. I know for a fact that the fare for travelling from Ranigunj to Ameerpet in a Metro Express bus is Rs. 5, but the conductor demanded 6 rupees. I told him that it is not the correct fare but he was not willing to listen to me. Then I asked him to show me the fare chart but he rudely and in an atrocious manner told me that I being a passenger don’t have the right to see the fare chart. Such an incident is a shame for the State Government and shows the kind of people they recruit for discharging services. This is also against consumer. This is a kind of cheating. The way the conductors behave in State buses in Hyderabad seems to suggest that they are the owners of the bus and that it is their inherited property. It is high time that steps are taken by concerned authority to prevent such things from happening

Aug 14, 2020

Complaint marked as Resolved

View replies

srilakshmi

from Hyderabad, Telangana

Dear Sir/Madam,
I, srilakshmi, studying in G.Narayannama institute of engg. for women, Sheikpet, Hyderabad commute every day between Kukatpally (the place where I stay) and my college at Sheikpet, Hyderabad. Today, i.e. on 27/01/2010 I took 219 no. bus ( bearing no-AP11Z1006) from Kukatpally at around 08:30 am.The conductor in that bus misbehaves with me but i cant tell any thing because am not much time of me and as well as i cant tell what did he do for me . Such an incident is a shame for the State Government and shows the kind of people hoe they are behaving such things may be facing all the girls but they were not expressing there feelings. So please sir please take the correct decision and punish him sir.otherwise or again such type of things are repeated means we will be taking the severe action against the conductor.Sir, please me the reply after punish him.
Regards,
Srilakshmi

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Dear Sir/Madam,

APSRTC is one of the Best RTC service in INDIA and I really appreciate your great service, but some things can be improved still.
I am Nalin kumar, I would like to bring one problem to your notice.
From chinnoor there are lot many people staying at Hyderabad for there studies or for their JOB purpose but there is only one bus service from Hyderabad to chinnoor(Service No:-8013). The passengers are facing lot of problems to travel to chinnoor. more over there is no direct train service also so they need to depend on only ONE BUS that is at night 10.30pm.

I request you please look into this matter and do the needful.

Note:- Chinnoor is located in Adilabad dist. near mancheriyal.

Thanks and Regards
Nalin.

Aug 14, 2020

Complaint marked as Resolved

View replies

tiurpatireddy

from Pune, Maharashtra

I request APSRTC to increase the bus service from Chinnoor to Hyderabad.

shafikhan

from Panaji, Goa

Mar 14, 2012

Dear Sir/Madam,

APSRTC is one of the Best RTC service in INDIA and I really appreciate your great service, but some things can be improved still.
I am Shafi Ahmed Khan, I would like to bring one problem to your notice.
From chinnoor there are lot many people staying at Hyderabad for there studies or for their JOB purpose but there is only two buses service from chennur to Hyderabad. The passengers are facing lot of problems to travel to Hyderabad. more over there is no direct train service also so they need to depend on only ONE BUS that is at night 10.30pm.

I request you please look into this matter and do the needful.

Note:- Chinnoor is located in Adilabad dist. near mancheriyal.

Thanks and Regards

arun rekha

from Delhi, Delhi

May 31, 2016

pf loan

i am g.shyam babu apsrtc vikarbad depot manger i not comeing pf money last two money not comeing money plz give me replay me sooooo my number [protected] Staff no : 250353

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Not able to connect with customer care
my number is [protected]... im using this number from past one years but now from few months im unable to connect with the customer care ie., 111. I have given a complaint about this many times by calling from my friends vodafone cell.. but til now no proper response for my request or compliant...

Aug 14, 2020

Complaint marked as Resolved

Jun 02, 2016

ramrajkurnool's response I have booked but from kurnool to bengalore, the same one is cancelled but no message and no amount is not refunded. Please refund my amount or inform how many days takes to refund

View replies

sai kumar

from Bhimunipatnam, Andhra Pradesh

Vodafone — Not able to connect with customer care

sai kumar

from Bhimunipatnam, Andhra Pradesh

Rajiv.A.Rao

from Bengaluru, Karnataka

Respected Sri,
I frequently travel from rajmundray to raichur once in a month.The bus is a super express
and it is completely locked .It does not even run 30/Kms per hour.Which is very uncomfortably to
travel in such buses for nearly 20 hrs.
So I kindly request to change the bus to a SUPER LUXURY.So it
would be comfortably for the passengers to travel for a long distance from rajmundry to raichur.

Thanking You,
With Regards,
(Rajiv.A.Rao)

prathap

from Bengaluru, Karnataka

I have booked tickets through apsrtc online booking.

and i have cancelled 2 tickets. After cancellation one popup window showing like "Money will be refunded with in one month", One month completed but i have not received any. I have booked the ticket using NET BANKING.

And i am searching for the customer care number but there is no customer care number on the web.

Can anyone have customer care number please provide the same.

N. VINAY KUMAR

from Bengaluru, Karnataka

Recently APS RTC has introduced Customer Care Service. I read in a magazine. If anybody knew the customer care support. Then please let my know for Hydereabad Region.. in A.P

Thank You,

Your's Sincerely,
N. Vinay Kumar

ravi_malu

Ticket not issued chennai to hyderabad garuda on 28th may but amount 859 rupees is debited from my credit card. how can i take my amount
just now only i saw my credit card statement
please send the details to bachu.[protected]@gmail.com
immediately

tomurari2003

Ticket not issued from bangalore to Vijayawada when i tried to book through online using APSRTC Online booking website.But money is deducted form my credit card.How can i get it back .Pl suggest the customer care no also
Please send details to [protected]@yahoo.co.in

Murali

badriking

from Mumbai, Maharashtra

Sep 28, 2011

FROM:-
DR BADRI VENKATESWARA RAO.MBBS MD
H.NO 382, STREET NO 9
WEST MAREDPALLY
SECUNDERABAD
HYDERABAD(AP) – 500026.
MOBILE NUMBER : [protected]/[protected]
Email address : [protected]@rediffmail.com, [protected]@rediffmail.com
TO

RTC CUSTOMER CARE

SUB :- METRO EXPRESS BUS PASS-DUE TO TELANGANA STRIKE APSRTC CITY BUSSES ARE NOT MOVING ON THE ROADS-APSRTC SHOULD REFUND THE AMOUNT I PAID FOR BUS PASS.

DEAR APSRTC CUSTOMER CARE,

1.TAKE NECESSARY ACTION TO ABOVE SUBJECT.

2.ANY MATTER INFORM TO ABOVE ADDRESS.

Thanking you in anticipation
Yours sincearly
28.09.2011
SECUNDERABAD DR BADRI VENKATESWARARAO

Brijmohan Gupta

from Hyderabad, Telangana

Dec 6, 2013

TO

RTC CUSTOMER CARE

Dear Sir.

I am unable to know variation in issuing of ticket from stage to stage after fare increased by APSRTC. Some condactore charge Rs.8/- & some charge Rs.9/- this is from poorana pul to shivram pally. Li that several time I observed.

I request you to make uniform charges to all the places so customer will not suffer.

Regards,

Brijmohan Gupta
[protected]@yahoo.com

Mudunuru Sita Rama Raju

from Pune, Maharashtra

Jun 13, 2016

Sold more than mrp at tirupati busstand

One shop - Lays Chips MRP 18 - Sold at 25 Another shop - Water bottle MRP 20 - Sold at 25

ramrajkurnool

from kurnool, Andhra Pradesh

Jun 15, 2016

Cancelled ticket amount not refunded

Sir, I have booked my e-ticket online at home from kurnool to bengalore ticket no.53424117 on 31.05.2016 and UID NO. 4426. Cancelled on the same day. but i have got any confirmation message from APSRTC till to date . how may days the refund amount will be credited to my account please. APSRTC has not given any reply.

Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

File a complaint to Andhra Pradesh State Road Transport Corporation [APSRTC]

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 66

Harassing of innocent passengers by ticket checker

Post your Comment

Cancellation of buses with out prior information to customers

Post your Comment

Hit and Run and negligent behaviour

Post your Comment

Frequent bus failure in-mid of journey

drink&drive

Post your Comment

Refund of the amount that I was charged extra

Post your Comment

DRIVER BEHAVIOUR AND STOPPED AT THE STOP

Post your Comment

MISUSING OF BUS TICKETS BY CONDUCTOR

Post your Comment

Not stopping at bus station , that to early morning 6 am

Post your Comment

Online Booking..

Post your Comment

Severe smoke emitted from bus

Post your Comment

ladies seats occupied by others

Post your Comment

Ticket amount not refunded completely after cancellation through online

Post your Comment

Bus Stop establishment

Post your Comment

Conductor's abuse

For physically handicapped concession ticket in superluxary

Post your Comment

APSRTC online ticket booking problem

APSRTC Complaint — Unable to book online bus tickets in www.apsrtc.in

APSRTC — APSRTC Online booking problem

E-ticket Booking — E-Ticket Booking problem

E-ticket Booking — OVER CHARGE THAN THE ACTUAL

APSRTC — Booked Ticket was not allocated

APSRTC — Online booking is not opening

Post your Comment

Money Deducted but Ticket not booked

Post your Comment

Reckless driving and misbehavior

Post your Comment

Misbehaviour and overcharging by bus conductor

Post your Comment

Bus service to CHENNUR

pf loan

Post your Comment

Not able to connect the customer care

Vodafone — Not able to connect with customer care

Sold more than mrp at tirupati busstand

Cancelled ticket amount not refunded

Post your Comment

Related businesses