[Resolved]  APSRTC Complaint — APSRTC online ticket booking problem

APSRTC.in online booking module is very bad... This site always shows server busy... Please do the needful...

3/4 th of the time between 6 AM and 6 PM, Online Reservation site of APSRTC will not be working. "Server is busy. Please try after sometime...sorry for the inconvenience ( code: MxUXCD )."
Cant this be taken seriously by APSRTC and see to that the down time is eliminated ? Can't the company, Radiant Info Systems maintaining this site take this seriously? Its shame towards a software services company providing this kind of application osftware to a GOVERNMENT.

This doesnt require huge funds but a bit of concern towards public.

Yes i agree with the complaint against the APSRTC online Site.
Since from the launch of this site, the problem appears regularly.
It is so ridiculous on the part of the GOVT and the developers who has done this site.
They are no way concern about this problem.

ApsRtc 's online booking is one of the waste site... its always says busy... improperly maintained by apsrtc

I Agree. One can see this problem 99 time out of 100.
This is worst ever performance of any website I have seen.

Its very disgusting site...You need to try for nearly more that 20 times continuously to get the luck of getting into the site...some times even after trying continuously it will not login...
I dont know how come the agents can login to the same site with out any problems. This means APSRTC is intereste in making the agents get money instead of direct PUBLIC getting the benifit.

I am also facing this Problem.

Even I face the same issue

Dear Sir,
I am G.Rama Krishna wotking in TVS finance as residual manager. I am your frequent passenger for APSRTC because mylocation is over spread from Nellore to Vizag.
I have taken ticket from Vizag to Rajahmundry in 22.12.2009. In counter they alloted me current reservation ticket at 13.50pm. But bus moved from platform at 13.45pm.it was confirmed by enquiry staff also.The enquiry was done by The Station Manager also He was confirmed the same as bus was leaved the plat form at 13.45pm.After that i have logined written complaint in COMPLAINT REGISTER.
I requested the issuing staff and station manger for my ticket refund.They are refused in harse way.Every body knows that Govt employs were stupid workers at work place.Their irresponsibility costs so much of money and they playing with our speouis time.
So i what i under stood that dont depend on APSRTC always please ensure some private travels giving more reaponsibility for passengers.
So avoid RTC save money...

I face same problem . But there is some issues with the cache for this.
IF you use firefox and save ur login details while login. and try for repeated attempt will get logged in.
Poor coding standards based on cookies for login.

Regards,
Mateen Maldar

I'm facing this problem too. is there any one to fix this?

Not sure y this site was developed for..everytime when I access the site I can just c the message "Server is busy. Please try after sometime...sorry for the inconvenience ( code: MxUXCD )" ..It never works.. Is it only for agents(as said by one Commenter)..if so, better to not have this site open for public.. request to remove this..public won't rely on this..
this is really a very simple issue.. it just need to upgrade the server for better performance.. apsrtc is very very lazy to do this..hmm.. "apsrtc u should accept ur laziness ;-)" .. no body is 100% perfect.. u should atleast maintain 1% perfection..
it's my request..

while booking my ticket time was taken around 15 minitues and i booked through credit card and ref. no. 74477489347022894762020, transaction details is ANDHRA PRADESH STATE ROAD an amount is Rs. 704.00(DR) but my ticket was not booked. i given complaint to bank that my amount was debitet but ticket was not booked so please credit my amount back but they reply as given below

We regret for the inconvenience caused to you.

However as per our record the transaction of Rs.704.00 of December 11, 2009 was successful against ANDHRA PRADESH STATE ROAD.

11/12/2009 ANDHRA PRADESH STATE ROAD, HYDERABAD 704.00

so i request you to give the amount of Rs. 704.00 back as soon as possible

Is that such a busy server our AP online site, I hope not ...
Please resolve the problem as stated so many member are reporting the same...

i too faced this problem lot of times i donot for what this online booking is meant .
what the apsrtc people doing all the staff and officers are driving the buses or sleeping in it.and they only wake when they need salary or either increasing the bus fares.

Completely Nonsense, Idiotic and rubbish website. Trying book online tickets from past 20 days. But daily I am ending up with the error "Server is busy. Please try after sometime...sorry for the inconvenience ( code: MxUXCD )".

In my view if APSRTC wants to do some favour to Agents, my request is to kindly close this online system. This facility is a damp squib.

E-ticket Booking — OVER CHARGE THAN THE ACTUAL

DEAR SIR,

I HAVE BOOKED TICKET BEARING PNR NO.[protected] DATED 10/01/2009 FROM MUMBAI CST TO BHUBANESWAR BBS FOR THE DATE 10/04/2009 FOR WHICH I HAVE POSCH MY SBI DEBIT CARD FOR PAYMENT. WHILE MAKING PAYMENT I HAVE ASKED TO PAY ONLY RS.3405/- AND HAVE MAKE THE PAYMENT. BUT AFTER CONFIRMING MY ACCOUNT BALANCE AFTER COMPLETING THE E-TICKET BOOKING TRASANCTION I CAME TO KNOW THAT I HAVE CHARGE FOR RS4015/- INSTEAD OF RS.3405/-.

PLEASE DO THE NECESSARY ACTION AND REMIT THE BALANCE OF RS10/-WHICH IS UNAUTHORISEDLY CHARGED TO MY ACCOUNT .

THANKS

WITH REGARDS

SUVENDU

i have booked the ticket and not able to cancel the ticket as it is always showing server busy.

I agree... th site is not ready. they are just wasting our time...

on 5th of feb 2010, I travelled with my family in ksrtc airavatha <volvo> at 23:00 for four seats. I forget my reservation ticket at home. I asked for a duplicate copy or cancellation of that four seats.As I am working in transport department of karnataka state with ID proof had the following information of the tickets-PNR number, seat number-13, 14, 19, 20, ticket number[protected] with ID proof .But still they did not allow us inside the bus.So the conductor suggested to pay the amount for same seats.Again I paid the amount Rs 558*4= Rs 2232/- .Hence I request you to refund the amount of reserved tickets back.
Thanking you