Aqua Guard Enhance (R. O) System. Eureka Forbers Ltd. — Return back the money for enhance RO purchased on 2-Aug-2012 and problem reported on 6-Aug-2012 to Sales man Mr. Balaji

Address:

Chennai, Tamil Nadu

Dear sir,
we purchase the enhance ro from sales man mr. Balaji (pallavaram branch), we are staying in old perunagalathur.
The system was delivered on 2-aug-2012 and stopped working from 3-aug-2012. Gave the complaint on 6-aug-2012 and after several calls and remainers mr. Balaji([protected]) came on 10-aug at 10.30 pm and saw the unit and informed us that the unit itself is problem.

We gave the letter stating that we need our money back to mr balaji on 10-aug. Only 1 day the unit was working properly. Our childrens consumed the water and fallen sick since the unit was not working after a day. While purchase itself the sales person gave the assurance that he will return the money back if we are not satisfied.

Still today no calls from eureka forbes about this. Poor customer care. We are highly dissatisfied about the product.
Please return our money back.

Regards
s. Charles prem kumar.
Old perungalathur, chennai 63
mobile [protected]