Aqua Sure — aqua sure amrit

my Aquasure KitanuMagnet is not working i.e is not filtering water after 10 days from date of purchase after changing filters and all possible tries ,
after call customer service number [protected], they are not cooperative ,making fun of caller ,hanging call for long time , disconnecting call ,but not sending technician to my home and solving my problem please help


Product : Aquasure KitanuMagnet (same as attachment)

Complain number :[protected]not yet attended)

Contact number :[protected]

Buyers name :Mohammed Rafi Ahmed Shareef

Place of purchase :Hyderabad AP (india)

Date of purchase :23.08.2012