[Resolved] Aquaguard Aqua Sure Smart Uv — Non replacement of carbon cartridge | |||
I got Aquaguard m/c installed in early Jan 2012. After a few days I noticed the carbon particles coming out and complained. They acted quite fast by responding on the very next day- that's nice. Their representative told me that if the problem continues then carbon catridge would require replacement. Again the same trouble started and now they are charging me money for that part which was originally defective since purchase. That company is not responding now. I have already filed 3 complaints[protected] etc) and talked to their senior officials. Only I got assurance but no action at all. I don't find any justification for paying them as their product was NOT OK since beginning. In fact I feel that I might have got some serious health problems by carbon particle intake. More than 4 weeks I have not got the problem settled out. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Mr. Sushant Kumar,
Thank you for providing your contact details, our service team will contact you soon to resolve the issue.
For any further assistance, please feel free to write in.
Regards,
Eureka Forbes Team
Thank you for providing your contact details, our service team will contact you soon to resolve the issue.
For any further assistance, please feel free to write in.
Regards,
Eureka Forbes Team
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
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Eureka Forbes Team