[Resolved] Aquaguard Classic — Delay in Service | |||
I purchased an AquaGuard water purifier (Classic) in the month of Nov. 2009 from an authenticated dealer in Ahmednagar district. The Carban of the AquaGuard water purifier (Classic) was to be replaced and other requisite servicing of the purifier has to be done but inspite of so many reminders it has not been done so far. Jagdish K Agrawal 2nd Floor, Balaji Niketan-2, Near Seva Niketan Convent School, Off Ram Mandir Road, Kopargaon-423601 Dist-Ahmednagar Maharashtra Phone-[protected] / [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I regret to inform you that I purchased an Aacquva guard water purifier (Classic) on 02.10.2009 from Dealer of Allahabad City (UP). Following conditions have not been fulfilled by the dealer/service center:
01. The receipt of the advance amount Rs. 500/- was given to me the balance amount was paid by the cheque dt 03.09.2009 but the receipt & bill have not been received as yet.
02. The Corban of the Aacquva guard water purifier (Classic) was to be changed within the six month of the purchase/installation but inspite of so many reminders it has not been done sofar it had not been done till 21.08.2010 as a result the Aacquva guard water purifier (Classic) stopped functioning from 21.08.2010. After so many telephonic complaints to the local dealer it could only be attended on 31.08.2010
Because of negligence on your part there was a major breakdown in the machine . Hence you are requested to either change the Aacquva guard water purifier (Classic) or extend the warranty period for which the proper service & maintenance was not provided by the dealer. Kindly direct the dealer to issue proper bill & money receipt of the same within 02 days. If you fail to do this I will be forced to take the case in Upbhokta Forum.
Miss Sanyukta
D/O SH Pathak
Kendriya Vidyalaya Residential Complex
VD Road, New Cantt, Allahabad (UP)
PH - [protected]
[protected]@eurekaforbes.com
sushil.[protected]@eurekaforbes.com
01. The receipt of the advance amount Rs. 500/- was given to me the balance amount was paid by the cheque dt 03.09.2009 but the receipt & bill have not been received as yet.
02. The Corban of the Aacquva guard water purifier (Classic) was to be changed within the six month of the purchase/installation but inspite of so many reminders it has not been done sofar it had not been done till 21.08.2010 as a result the Aacquva guard water purifier (Classic) stopped functioning from 21.08.2010. After so many telephonic complaints to the local dealer it could only be attended on 31.08.2010
Because of negligence on your part there was a major breakdown in the machine . Hence you are requested to either change the Aacquva guard water purifier (Classic) or extend the warranty period for which the proper service & maintenance was not provided by the dealer. Kindly direct the dealer to issue proper bill & money receipt of the same within 02 days. If you fail to do this I will be forced to take the case in Upbhokta Forum.
Miss Sanyukta
D/O SH Pathak
Kendriya Vidyalaya Residential Complex
VD Road, New Cantt, Allahabad (UP)
PH - [protected]
[protected]@eurekaforbes.com
sushil.[protected]@eurekaforbes.com
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Aqua Guard — DELAY IN SERVICE
Dear Cencern,REMAINDER - 1
Please note that I have made a complient on 12.03.09 COMPLIENT NUMBER 53402976 for non working of water purifier. Your service person attended the call after 4 - 5 days and informed that a spare part(PUMP)to be changed.
But till now nobody come to service the purifier. I ahve made number of remainders through customer help line 39883333 and aqua service center 30630009. I have personally visited Aqua Service center located at SRINIVASA NAGAR, KOLATHUR, CHENNAI -99. But no action taken.
Please note that the water filter at my home is not in working condition for mor than 50 days from JAN 09. I have never expect the worst service provided by Aqua Guard.
I request you to rectifie the purifier with in two working days from today. Otherwise I have no option to proceed with CONSUMER COURT.
Please do the needful.
Regards
G.Rajaraman