[Resolved]  Aquaguard / Designa Aqua Forbes — the water purifier does not working

I am Dealer of water purifier of almost all brands of India.
I had a very bad experience in selling Aquaguard RO system.Suppose I have sold today to one of my V I P customer .Since last 3 days neither the set was installed by your service centre even on repeated reminders by us or by our customers. Resulting in loss of 200 Aquasure Aquaguard Filter business. I donot know how eureka forbes challenges about its prompt service. I had very bad experience in selling Eureka forbes.
I hop other customers should not found such troubles like me or my customers.

Thanking you,
M A Majria
CEO Quality of India,
[protected]

We have repented every moment of owning this product (during the working stages) and now we even have the privilege of seeing it in the "not-working-at all" stage for the third consecutive time. Have been buying drinking water for days now & calling the customer care guys (who have this serious mental obsession of being some sort of president-elects) don not care a hoot!!! I have serious plans of writing to all levels of officers (have collected the emails of the president, vice chairman etc.) of Eureka Forbes and congratulating them on losing some very good customers and of the excellent lack of response they bestow upon us.

Neither should this brand, their product or their customer service be trusted. I hope this review will help all those people who are contemplating buying this atrocious product. God help them!!

The service they offer is very pathetic. I have purchased two units and it took 2 weeks hard efforts of daily call and follow up for getting them installed. Every time when we call they give same answer “we regret the inconvenience and a person will install it tomorrow itself” but nobody comes. Then we call them again to here the same statements. Nothing happens except the repetition of the cycle. For initial stage like installation they offer such pathetic service, I am worried about the complaints like repair and maintenance in later stage.

FORBES AQUAGUARD DESIGNA — NOT WORKING

MY WATER PURIFIRE IS NOT WORKING SINCE ONE YEAR . I HAD COMPLINED TO YOUR JAJPUR DISTRIBUTER DEVI ... OVER PHONE NO. [protected] SEVERAL TIMES , BUT TILL DATE PARTY HAS NOT RESPONDED . PLESE LOOK INTO THE MATTER URGENTLY .

FROM :- DEBASISH MANDAL
SCM,TISCO CAMP , QTR. NO - B 1/ 3
P.O. KALARANGIATTA
DIST - JAJPUR
ODISSA . PIN - 755028
MOBILE NO. - [protected]

eurekaforbes Mantenainc Servises GWALIOR ME Bahut he Kharab hai. Ph.Attend Nahi Hota.Camplent kerne ka bad bhe Nahi aatai. Staf Badatmeji se bat karta hai.

EUREKA FORBES the water purifier does not working.
Mantenainc Servises GWALIOR ME PH..Attend Nahi kartai.
Camplent kerne ka baad bhe Nahi aatai.
Ghar per aane k bad Co.Staf Badatmeji se bat karta hai.
Service center k Mr Samadhia ji nai Anual Fee Charge Laine k bad bhe Every Maoth Sarvice staff ko nahai bhaij tai.
camplent karne per be-rukhi dekhati hai.
Aisa Pratit hota Hai Ke Consumer ko loot rahi hai, Consumer k Sath Dhokha Dhadi Ker rahi hai..

Thank You guys for saving me from this pathetic product.