Aquaguard Enhance — machine not functional

Address:Chennai, Tamil Nadu

Hi,
I have an aquaguard enhance waterpurifier and eversince i purchased i had issues with it.Ihave purchased it only last year.I think renowned companies like eurekaforbes should stop sending silly sales persons giving false informations to customers.I have already spend around 1000/-for replacing filters.But again and again they are keep on insisting us to keep changing parts for good performance.and last issue they asked me to change the filters and to purchase a pressure pump which totally cost around 5000/-.But when i raised the issue the technician came and done something it it was working perfectly for two months without any issue.My question is when it can function without any change in spare parts,why the service team forcing us to buy extra products? is it with the knowledge of eurekaforbes these people are doing?it.If it so i think it is high time that the customers need to action on it.Now i have changed the filter which costs 350/after changing it also it takes 5 hours for a fill.on enquiry the technician said we need to change all filters.in that case why he has not informed us in advance about it.REQUESTING EUREKAFORBES_PLEASE DO NOT CHEAT THE CUSTOMERS.
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Dear Customer,

We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, Address and contact details so that we can look into the matter.

For any further assistance, please feel free to write in.

Regards,
Eureka Forbes Team
Dear Customer,

We have not heard from you for a while now. We would like to resolve your issue, incase you are still facing a problem. Please let us know if you have any concerns.

Regards,
Eureka Forbes Team

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