[Resolved]  Aquaguard — no service personnel send

Address:Hyderabad, Andhra Pradesh

for 5 days i am requesting aquaguard call center guys to send me service personnel as my aquaguard. my aquaguard stopped working when their personnel came for regular service and replacement of the filter.from that day i am calling them to fix my problem but i get no response except they call center guys saying we do something in 24 hour. i request my authority concern to look upon the problem or i will have to suit a case against you. my complain number is 65646930.
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Aug 13, 2020
Complaint marked as Resolved 
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Hello Team.

I am very worried with the kind of service you guys are providing. Even after paying the maintenance amount for Eureka Forbes aqua guard, we are not getting the services on time even though we have shifted in the same city and same locality nearly 5-6 km distance, but duly informed to Eureka Forbes Team. My name is Pradeep Kumar Sharma. Residing in Kedar Enclave Ranchi Jharkhand. My receipt no is 17023921.

Please look into the matter very urgently, otherwise i am planing to shot a Red corner notice to your company . I am in legal talk with my lawyer for it.

If you require any further details please write me back.

Saurabh Sharma
[protected]
Dear Mr. Pradeep,

We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and your contact details. Our service team will contact you soon and fix an appointment to resolve your issue, at the earliest.

For any further assistance please feel free to write in.


Regards,
Eureka Forbes Team
Dear Mr. Pradeep,

We have received feedback from our service team that your issue has been attended and resolved. We request you to kindly confirm the same.

Should you require any further assistance in the future, please feel free to write in.

Regards,
Eureka Forbes Team

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