[Resolved]  Aquaguard — Delivered defective product

Address:

Bangalore, Karnataka

I bought a Aquaguard Enhance RO just 30 days before. It stopped working after 20 days. I called up the call center and asked for service they said with in 24 hours someone will come. No one turned up. I called them again and asked them to escalate the case. Then after 2 days one service men came home and inspected the water purifier. He told me that the product is defective one and needs replacement. He promised to replace it, but never came back again. Now, I am tired of calling the call center, and the person who sold me the item. No one give a proper response. Contacted service manager, no remedies. NEVER ever buy Aquaguard products. Their service is that pathetic. I am planning to file a case in Consumer Court.