[Resolved]  Aquaguard Reviva - Ro System — non installation

An unit of Aqua-guard-Reviva RO system was purchased on 10-08-09 thro a representative (Mr. Dasarathan-N0:9014047) The system was sent to our home on the 11th by courier after we made a full payment. Since purchase we have been provided no support whatsoever by your company represntatives in Chennai. We have repeated called the Group leader- sales on no:[protected] as well as your CSS- Mr dasarathan, to come and install the system. We have been given excuses that they dont have a wall mounting stand and eventually even stopped picking up our calls. I think this is dispecapable for employees of a reputed firm like yours. After a lot of deleberation and studying various competetors we had chosen a Eureka Forbes product--- Unfortunately there seems to be no way of knowing about the substandard services of your employees. I request you to address this copmplaint without delay as this will lead to bad publicity in the press and even a consumer law suit!!

Dr rajasekar ([protected])