[Resolved]  Aquaguard St2000 — Loss of one Candle during AMCs

After one year of my purchasing Aquaguard Water Purifier in 1994, I had given AMC to Eureka Forbes when a service camp was organized by it in Sector 9, Rohini, Delhi and for the first time the candle and carbon granules were replaced as 'complimentary'. Ever since the candle is being replaced every year just before the renewal of AMC. The AMC Franchise has also been changed by Eureka Forbes two or three times and the present one is M/s. Active Services, Sector 16, Rohini, Tel.No.27851827. Now my two years' AMC is due for renewal and I am being told that the candle would be replaced after renewal whereas as mentioned above, my candle is always replaced at the end of every year. Please look into it.

Sunil Kumar Sharma, 71, Vasundhara Apartments, Plot No.44, Sector 9, Rohini, Delhi. Tel.No.[protected].