[Resolved] Aquaguard Total Gold Nova Water Purifier — connector valve problem | |
recently two month back i purchased aquaguard gold nova with in one month leakage found in purifier and value got jam informed to service centre but no one attend that complaint Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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gold nova water purifier — water leakage after service
I have paid Rs.1450/ towards AMC for my gold nova water purifier on 10.08.2009 and the first service call was made on 19.01.2010 and serviced the machine on 20.01.2010 . the very next day , the machine start giving water leakage and made a complaint on 21 st jan 2010 itself vide complaint no-[protected] .I was told that the technician will be attending the same on 21.01.2010 itself.
But to my surprise, nobody has turned up till 23.01.2010 even after giving 2-3 complaints daily.Every time wrong commitments are given .
If this is the way of giving service to a customer that also for a necessity item like water, i don,t see any meaning in giving the AMC.
The money I paid on 10.08.2009 of Rs.1450/ is to be refunded back after making my machine under working condition or else, i will be forced to take up this matter with the consumer forum.
Please revert immediately and resolve my problem immediately.
Regards
Ravindran.[protected].