[Resolved] Aquaguard Total Infiniti — Poor quality and response | |
I ordered for RO through call ctr on 16th Dec 2009. A service person came same day afternoon and installed the model INFINITY saying there's no need of RO in my place though i've been using RO of another brand named dolphin until then. after two days water from INFINITY started producing white circle shapped stains in vessels and water tasted quite awful. i made a complaint on 4th January 2010 to the call ctr asking to replace the model with what i've requesterd earlier. they said service person will be there in two days. i stopped using the purifier and started buying 20 lts water from nearby supermarket. I waited for a week and called again, same reply.the purifier started leaking and i dont know what to do in this condition. my complaint id is 8237 2615. i made a call again and they said someone will be there by that day evening. no respose so far. product installed Aquaguard total INFINITY requested product AQUAGUARD total RO details i could find from the bill are voucher no:027263 Order form cum receipt no:[protected] code: 9073881 complaint id: 82372615 amount paid after exchanging my old RO Rs.8590/ Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
i think he should call to the customer care of eurekaforbes. Customercare no is 39883333. or Call Abhishek Kumar Management trainee.[protected] for mumbai Sales and purchase.
Aqua Guard — Poor Response
Hi,I have not seen such disgusting response from any service provider. It's now 22 days that no one contacted me to refund the money for the product which is capable of doing anything.
Complaint No. 84103046
Regards,
Devendra
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Aquaguard total infiniti — non installation of machine for over five days
I placed an order for a Eureka Forbes Aquaguard Total infinity machine and Mr. Ramjee, an agent promptly collected the money and cheques on 01.10.2009 . They promised installation in few hours. However its over 7days now, and they have not installed the machine.Call centre complaint did not help, , and constant followup with Mr. Kuldep Dhar- Team Leader and Mr. Ramjee code no. 9036946 did not help.
This is really poor service and I was totally taken aback to receive a bill showing subscription of a Vaccum Cleaner instead of Aquaguard. Now I do not want the machine installed. I want my money back. My customer Id is[protected].