Aquaguard Total Reviva Ro — non-compliance of contract

Address:

Patna, Bihar

I Mrs.Gulsaba have made maintenance contract receipt no-45 form no[protected] of EUREKA FORBES at raja bajaar Patna.They have charged rs.6620 for maintenance of above product from[protected] to[protected] but they never attended on a single call., on repeated calls or by attending office physically myself they come for repair but on being repaired it is observed from last six months that the product develop problem after a gap of fort night.It appears that either they are not doing the service honestly or may be replacing the defective parts of product with sub-standard or duplicate parts,i feel cheated after enrolled as member of comprehensive service contract of product.I have only paid the sum for contract for the no.1 water filter of India EUREKA FORBES.The terms and condition says four periodical visit of agent for maintenance but it is also not followed.The people of your company are only not only giving due service but are defaming your brand name as cheater.Please contact me on my husband [protected]@gmail.com
you can also help me by sending your authorised agent on my residence.Customer code[protected].at raaja bazaar Patna.
GULSABA dated[protected]..........................................