Aquaguard Total Ro — Very POOR Service | |
Sir, I, Ms.Puja Diwan a resident of A/3 Majithia Enclave had purchased an Aquaguard Total RO system on 4th Jan 2009 for Rs.14500/ Before that also I had an Aquaguard compact water purifier.With the RO system I had been given a voucher on behalf of the company to provide 10 year free services for the equipment. My first service was due on 4th of April, to which I reminded the service centre twice but all in vain. No one turned up till 15 th of April.I again reminded the service centre on 16th and was promised to get it done the same day itself.It has been 17th of April today inspite of one more reminder at 5:30pm no one has turned up so far. I am extremely disappointed by ur company's poor services and vouch for the rest of my life not to buy any o[censored]r product in future. Ms.Puja Diwan [protected] Was this information helpful? | |
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Aquaguard RO Total — Very poor service
The aquagaurd water filter from eureka forbes, is has stopped working completely after 9 months o[censored]se.Though, they said they would come and service it once in 3 months, no one had come during the 9 months.
When it stopped working, i have put at least 10 service requests by phone and online. they came after more than a week and partially resolved it. I stoped working completly again after 1 week.
I had to raise another set of requests daily by call and online. They came to service after 2 weeks.
This went on for repeatedly another 3 times. they have taken money for for service . ..350/- for changing some part.
All this while it was in warranty. I have spent 15000/- to buy this. And got the headache upon myself.
Suddenly it has been working well for last 2 months. Now it has stopped again. And i have put a request again...and there is no response...
Others spending their money on these ... Please beware...