[Resolved] Aquaguard — Warrant could not be claimed | |||
Am Rakesh, we bought aquaguard Total for Rs 14990 on[protected].The warrant card agreement states that 12 months from the date of installation the warranty will be applicable. Problem :- The machine did not work properly from the day it had been installed.Since we were confident that aquaguard would replace the machine ,we had logged a service compliant which was attended by a service men.But the problem continued,with repeated calls and monthly services the problem still persists. Now,if we call the aquaguard service men say that the warranty had expired and we need to pay 4000 for replacement. kindly provide us needed solution as soon as possible. Since this had been a repeated query left unresolved. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Dear Mr. Rakesh,
We are approaching you from Eureka Forbes Team. We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your contact details so that we can look into the matter urgently.
For any further assistance, please feel free to write in at [protected]@eurekaforbes.com
Regards,
Eureka Forbes team
We are approaching you from Eureka Forbes Team. We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your contact details so that we can look into the matter urgently.
For any further assistance, please feel free to write in at [protected]@eurekaforbes.com
Regards,
Eureka Forbes team
Dear Mr. Rakesh,
We have not heard from you for quite long now. Kindly conform your status so that we can mark the issue as closed from our end.
Please feel free to write in for any assistance required at [protected]@eurekaforbes.com
Regards,
Eureka Forbes Team
We have not heard from you for quite long now. Kindly conform your status so that we can mark the issue as closed from our end.
Please feel free to write in for any assistance required at [protected]@eurekaforbes.com
Regards,
Eureka Forbes Team
my mobile number is [protected]
I did not receive any kind of support on the same
I did not receive any kind of support on the same
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Problem :- The machine did not work properly from the day it had been installed.Since we were confident that aquaguard would replace the machine ,we had logged a service compliant which was attended by a service men.But the problem continued,with repeated calls and monthly services the problem still persists.
Now,if we call the aquaguard service men say that the warranty had expired and we need to pay 4000 for replacement.
kindly provide us needed solution as soon as possible.
Since this had been a repeated query left unresolved.