Aquaguard Water Filter — Filter not replaced despite rising 5 complaints

aquaguard water filter — Not attending the customers when they complaint

I have an acquaguard water filter. This was purchased after
seeing theit novel ads in T.V, papers etc. and on their goodwill.
But when it comes to the complaint part of it they never properly
attend the calls or attend the complaints quickly. I am really
regretting for having purchased the product.

I should say that their after sale service is very very very ...poor. I suggest the prospective buyers please ensure
after sale service..

Dear Mr. Prasad,

Please accept our sincerest apologies for any trouble or inconvenience we have caused you.

We deeply value your relationship with Eureka Forbes Limited and wish to provide you with the best solution to resolve your issue as soon as possible. In order to do so and to prevent this problem from occurring again, we require your cooperation.

Please visit the service redressal page on our website: http://www.eurekaforbes.com/escalate-your-service-request.aspx and place your complaint online.

Or provide us with your service request number if you have already registered a complaint with us
Service request number ______________________________

This way we can ensure that our customer service personnel will address your issue immediately. For any further clarifications, please do contact write to us at: [protected]@eurekaforbes.com

Regards
Eureka Forbes Team