[Resolved]  Aquaguard Water Purifier — CHEATING

Address:Kerala

NEVER BUY AQUAGUARD WATER PURIFIER.This is the copy of complaint forwarded to Eureka Forbes,Manufatures of Aquaguard water purifier
Sir,
I mailed about a problem about the aquaguard water purifier .Mine is a new piece just purchased before four months.It is Not functioning properly.Every time I am calling the service centers .They are not attending service requests properly.If you are ready to examine the service calls attended at my machine ,You can understand the fact.
Yesterday ,after continuous mailing and publishing in https://www.consumercomplaints.in , a lady from ernakulam service centre called me from landphone no:[protected].A technition came at my home around 5.30 pm(14/01/2011) and repaired the machine.But just after 14 hours,today(15/01/2011) at 7.00am. the machine is showing the same problem.
I am believing that the piece issued to me is a duplicate or company seconds or one with manufacturing defect.So I am requesting you to replace the piece .If it is not possible,then please just take that from my home.I am not satisfied about your product and feels very irritated when seeing a malfunctioning one.
BISWAS,
ERNAKULAM
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear sir,

I am SUDALAI SURESH, L&T Manager, Padiyanallore. I was purchase the AQUAPURE RO NANO water purifier (before two months), when the machine was installed that day onwards the machine repair. I was compliant so many time to the customer care and service center also(complaint Number[protected]. Till the machine is not service and now the machine is not working.so, kindly change the machine (or) return the money to me.

Note:1. The machine is purchase at Rathna Store, T.Nager

Regards,
C.SUDALAI SURESH
[protected]

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