Comments
Aquaguard water purifier RO — NO PROPER SERVICE
INSPITE OF REPEATED CALLS TO CUSTOMER CARE NO REPONSE FROM THEM.WHEN THEY SELL THE PRODUCT 3MONTHS ONCE THEY WIL COME AND DO THE SERVICE
BUT EVEN AFTER GIVING ANNUAL MAINTENANCE CHARGE AFTER AN YEAR THEY DON TURN BACK
FED UP OF AQUA GUARD
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4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Nf Membrane — Not Working
I have bought your Aqua Guard Product (NF Membrane - Container Model) Water Purifier during May 2007. The machine is under AMC from April 2008. The water purifier started giving trouble from March 2008. At the time of AMC, your people replaced the candles. Thereafter, some rotten smell was coming from the water. Then we gave complaint during July 2008 and we were given a Registration number[protected]. And we are contacting your people every day over phone. But to our dismay, no body responded till date. Alas, now the machine is not working completely. No water is coming. Then we went to your office on 15/09/2008 directly and gave a written complain and got acknowledgement. Your people are not attending the complaint and the machine is not working. So, we have suffered mentally. And we are buying drinking water from out side. You are requested to get the machine repaired / or replace the machine immediately. If we don't get response from your side within a week's time, We have no other option but to approach appropriate forum like Consumer court etc. please treat this as most URGENT.