Aquaguard Water Purifier — Not Responding | |||
We Rays Gems Pvt. Ltd. office at FC-8011 Bharat Diamond Bourse, Bandra Kurla Complex, Bandra (E). We had purchased Eureka Forbes water purifier Product. The above said water purifier was installed at our office on 09 July 2013, but unfortunately the high pressure water supply on the pipe was removed in the tab then our all office premises was wet in water. I had a complaint on 10 July 2013 to the Eureka Forbes customer sales specialist Mr. Rajendra Mishra and Branch Manager Mr. Firoz. Since when the complaint is 3-4 times the representatives had visited our office to check the purifier. Today i.e. on 17 July 2013, We had called up the eureka forbes sales executive Mr. Rajendra for the status of my complaint, they said that the complaint will be once again forwarded to the seniors and someone will attend the complaint at your office on next day. Sir, just to inform you that we have been using PURE-IT water purifier for the last 5 years and the Pure-It purifier didn’t gave me any problems regarding purifying the water. But this time I thought to opt for Eureka Forbes water purifier and my decision came wrong. I am not satisfied with the service of Eureka Forbes. Hope the needful will be done at the earliest. Was this information helpful? | |||
 3 Comments | |||
Comments
Aquaguard Water Purifier — machine not working for 14 days
my aquaguard i nova has been malfunctioning for the past 14 days. i have a amc with eureka forbes and already lodged 3 complaints but nobody has turned up. i dont understand how the company can take us for a ride like this. also its water which is an essential part of our daily lifeHi Flow — None working
i need company mechanique who can check my aqua guard and make it functioning normally, water is not flowingCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7763
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Hi Flow Water Purifier - Aquaguard — No Response
Dear Sir,This is to bring to your kind notice that, we have lodged a complaint on 22.04.08 vide complaint No.50874449 for replacement of fillters. Our Permanent customer No.[protected].
Daily we have been following up with your helpline No.39883333 and the person whom contacted informs that it will be done today, but nothing happens.
This is to inform you that, ours is a company which employees about 80 employees and due to non repair of this equipment driking water has become big problem. We request you to take immediate action to get the fillters rectified immediately. As further delay will lead to labout problem at our unit for which you will held responsible.
Regards
S.Ramanjuan
Works Manger