[Resolved] Aquaguard Water Purifier — None of the servicing done yet

Ashwini Tawde

from Mumbai, Maharashtra

Address:

Thane, Maharashtra

Hi

We have been using the Aqua guard Water Purifier since Aug 2010. The model is compact. At the time of the purchase they have been told us and it is also mentioned in written of service booklet that the 1st free servicing will be provided within three months however my purifier stopped working itself within three months. I raised several complaints with there local service engineers however there is no responses. Executive at the call center also speaks very rude and they often disconnects the call while kept on hold.

Kindly look into this matter

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Aug 13, 2020

Complaint marked as Resolved

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Comments

sudalai suresh

from Dehra Dun, Uttarakhand

Dear sir,

I am SUDALAI SURESH, L&T Manager, Padiyanallore. I was purchase the AQUAPURE RO NANO water purifier (before two months), when the machine was installed that day onwards the machine repair. I was compliant so many time to the customer care and service center also(complaint Number[protected]. Till the machine is not service and now the machine is not working.so, kindly change the machine (or) return the money to me.

Note:1. The machine is purchase at Rathna Store, T.Nager

Regards,
C.SUDALAI SURESH
[protected]

mjaiswal

from Bengaluru, Karnataka

Really disappointed with AquaGuard's service. Had taken an AMC and none of the service happened, in the last month of the contract we kept calling and they said that person would come tomorrow ... and tomorrow had not come till now ..contract has expired