[Resolved]  Aquaguard Water Purifier Total Sensa — Used product in a company sealed box

Address:Bangalore, Karnataka

Hi,

I have bought AQUA GUARD( Eureka Forbes) water purifies ( Total sensa model) yesterday for 19000/-, Sales person came in the night 7:45 PM and quickly demonstrated and took the money and left.
After 15 min I try to see the product in detail, I shocked to see that it’s an used product. They just did all malpractices to sell an old and used piece. Even After paying 19000 in cash, company gave me an used piece with all scratches and all parts are already used. I believe company is started selling all secondhand used machines as a new piece.

Beware and do check thoroughly if you still wanted to buy these purifiers from Eureka.

Regards
Kiran
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Kumar

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, address and contact details so that we can look into the matter.
For any further assistance, please feel free to write in.

Regards,
Eureka Forbes Team

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