Aquasure / Eureka — PROPER SERVICE NOT AVAILABLE and Getting abuse from [protected]

Address:Hyderabad, Andhra Pradesh

I have purchased a product of EURAKAFORBS by name AQUASURE (Water Purifier). It is troubling a lot and the company people are not responding for the service complaint even after one week. Moreover the person who attended my call on [protected] My Vijay, Customer Service Executive is more abusive and he is not co-operative with the customer and he is not ready to here from the customer. I declare that he is UNFIT as customer relation person. The company EURAKAFORBS is very thick skin about all these complaints and they are not responding with proper service to the customers

ADVICE TO CUSTOMERS AND NEW BUYYERS OF EURAKA PRODUCTS :
I personally advise all the people in INDIA not to buy any products branded EURAKAFORBS, since their service to the customers is very very bad. Moreover their behaviour with the customers is toooooo bad and abusive.

S R M CHERUKURI-[protected]
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Dear Mr. Cherukuri,

We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and your contact details. Our service team will contact you soon and fix an appointment to resolve your issue, at the earliest.

For any further assistance please feel free to write in.

Regards,
Eureka Forbes Team
the services are really very bad. i have never seen such indifferent attitude from a AMC provider. Inspite of my daily reminder calls the technician never comes for repair. Every day I get the same response from the call center that it will be done. the call center number is [protected].

I did request for the manager number for escalation but there is no response on the numbers provided. I am completely disturbed with the AMC services.
We had registered a complaint about our dysfunctional Aquasure on December 2, 2014 but no one has bothered to attend to this complaint till date. They are giving me flimsy excuses and no one is serious about resolving this issue. Please attend to this complaint at the earliest.
Address if Fine Finish Organics Pvt Ld, Taloja, Navi Mumbai

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