Aramex / Ezone — cell phone in shipment missing

Address:

Bangalore, Karnataka

I had booked a cell phone on phone Number Provided by Ezone Electronics (Future Group), I recieved the parcel by Aramex AWB, the parcel DID NOT HAVE PHONE AND THE MEMORY CARD. They gave only box with the accessories. The customer support person at Kodihalli Aramex did not want to talk about it when asked for the details and now does not even reply phone calls.
Ezone is yet to respond and taken only the complain No.
order No[protected].
order : Samsung 3G Metro phone with memory card (2GB)