[Resolved]  Artha Health Options — Have been duped !

I'm one of those hundreds of people who have been duped not once but
twice ! I had opted for Artha Options card last year and have tried
to reach them over a 100 times to avail the facilities that have been boasted while
selling the product !

One fine day, I suddenly get a call from Mr. Zain in mid Jan 2009
claiming to be a floor manager there trying to persuade me a renew the
product and my only was that I mentioned that I will look into it. The call was then
transferred to the quality assurance there who were giving a
completely opposite picture about the product that Mr. Zain was talking about. Never did I during
that call authorise them to debit the subscription amount from my
credit card and to my surprise, an amount of Rs. 1994 has been debited from credit card
without my knowledge.

When I contact Mr. Zain on the same phone number, he's mentioning that
I had authorised Artha to debit the amount, which is completely false
!

Just a while ago when I called him on Mobile no. [protected] asking him
to cancel my subscription, which according to him was possible if I
was not happy with the product, now claims that there is no such possibility.

Most of all, its been over a week since the money was deducted from my
account and I have not received the product yet !

Now, Mr. Zain threatens me that they have a clientele of over 7 lakh individuals and things like these happen every day and I will be in trouble if I take a legal action against Artha.

Can someone advise me on how to get back my hard earned money?
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Hello Amith

Rather writing the comments here

pelase mail it to [protected]@arthaoptions.com

the issue will get soughted out

As teh maisl will be seen by top managers and directors of the firm

They always promise 2 reality

The issue will get soughted within HRS of the mail been sent

Regards
Anoop
Yes, Artha Health options scheme is good, i tried through Astreix Leisure, a leisure concept company. I purchased Artha's coupons, 50+ clubs memberships across India and free 3 days and 2 nights stay at Chickmangular for Just Rs. 3500/- (very good deal), one sales guy named Ravi approached me and intially i hesistated, but today it is worth i feel, any one want to be benefited like me try it out [protected]
Artha Health Options has charged my credit card 4 times (1994, 1994 3998, 3998, & 29, 999/- and ) Illegally without my permission. And every time after charging my card they used to just inform me that the card is already charged. After asking for refund they just say it is already charged and can not be refunded. When i check with CITI BANK they said using Internet theay have swipe the Money.. These guys are fraud and Cheat. We must go for Consumer court to take action against ARTHA. I have already blocked my card and I am planning to go to Police and log FIR against Artha Health options today
Same here !

Got duped and am contemplating of complaining to the police, or to their senior management tomorrow.
Got calls from 3 people and total deduction so far is 40, 000. I have blocked my credit card and now co-ordinating with my bank to dispute the other charges!
Friends,

You got a new member to this club and its me, Leo. I have taken Artha Health Options membership in 2008. I did not find it helpful and I faced many difficulties from the hospitals to which they send me. I desided not to take it again. This year they presented about this plan to me with invalid offers. My bad luck! I shared my credit card information with them. They made a transaction of Rs. 15, 000 and offered me a travel package without my permission. I denied this. Now I am fighting to get my money back. Dear friends, pleaes do not share your credit card information with such frauds.

some one has given a good comment about the package. But my sincere advice to you is THEY WILL NEVER GIVE YOU WHAT THEY OFFER. Its just to get your credit cards details and cheat you.
Artha health option is the waste dabba company... Any off the major persons Should Stop the Company... Pakka Froad ... They cheet everyone... Shivu the Director Someone Should Hit in Slippers and through him ... Peoples off the State pls Dont Beleave those Persons...
Artha is fraud. There is no doubt about it. They dont even have a proper office. I am too a victim of their fraud.
Hello this is sushma who was working for such a fraud idiotic company who was really fed up of this company pls its request to everyone pls give an complaint on this company and pls shut down this assole company specially to md arun and hr lidya dre r the big assoles
Dear All,

All these above complainant have jst posted their complaints and greviences but none of them are brave enough to mention that their complaints have been sorted them and most of them have got back thier money. Artha does not cheat ppl, its ppl who expect 3rs of product while they pay 1rs.

N also some1 mentioned that the earlier CEO had left the orgn, please for your kind info all the CEOs who were from the beginning are still with the co. No1 has left or no1 been added. Please correct urself first and then post it. Also to some ppl, please analyse first n post acc to the fact but not to your own wish. some1 also said that the cont no is also not wrkng, please do call us to the same old no[protected] and check it up.

We, Artha, tried to tell in good manner to all those who post wrong comments and tried contacting them. But they inturn, abuse us and threaten us. So please realize it atleast now n analyse that the product we promise is only delivered and not cheating..!!!

Artha Health Care Option — False information

Hi,

My name is Manjunath, taken Artha health option, before saling the product to me they promised me that I was given an option of taking the free travel to the selected places. I called Artha to use that facility. I got a reply stating that Artha have stopped giving the transportation facility.

While registering with Artha, sharif was the manager who spoke to me on this

When i contacted back they are saying travel vocher in not included this they are saying after they took my money. and now they are even refunding the my money. what i need to do

I am humbly requesting to help me out in getting the money back.


Please help people from these kind of fraud companies.


Thanks
Manjunath
[protected]
Hi,

I don't get surprised when I see a positive comment coz I used to think same way till yesterday. As ppl say, you cannot uderstand the issue unless you face it.

Today is my turn and tomorrow it may be yours !!

I'm a basic member with Artha Health Options since 2006. I never had a financial problem till yesterday. Every year, they used to call me and persuade me for gold membership. Since I seldom use the vouchers they offered but to be on a safer side, I used to enroll for basic membership.

This year also, I've renewed it for basic membership. They said that, since I've not used the vouchers for last 2 years, I will be given green membership which means basic membership with unlimited consultations.

Today, I got a call from Artha executive by name Sruthi (Land line #[protected], Mobile # [protected]) who said that I've enrolled for Gold membership and Rs. 75, 000/- will be deducted from my credit card.

I was shell shocked. I've tried saying that I've enrolled into BASIC membership ONLY, which she denied. She say's that their office has a application from me (with MY OWN SINGNATURE !!) to be enrolled into Gold membership. I've clarified that, I had never signed for a Gold membership and requested to cancel the application if it was enrolled mistakenly by any of your executive (exploiting application for basic membership for gold membership).

She refused to do so and moreover tried threatening me saying so-called ARTHA HEALTH OPTIONS have tie-up with RBI & Indian Medical Association (IMA) through which they can deduct money from my credit card, since I've signed in their application. If i refuse to accept their request, then IMA will proceed legally against me for the money. After some time of heated discussion, she gave a option saying "I can cancel the gold membership (which i never had and never applied for) provided you send a mail for cancellation to my personal mail id and pay processing fees of 5% of the amount i.e., Rs 3750/-. You have to decide it quickly i.e., now itself, as I don't have time and this is your last chance. If you fail to do so, you will be facing the consequences from IMA".

After seeing this forum, I found out that I was not the only one who is being traumatized by ARTHA people.

I wonder, is there any way to teach a lesson to these fraudsters.

Note: Positive comments can be from one of the artha employee's themselves like we do see in review sites, so as to boost positive feeling whenever some negative feedback turns up.
I got a first call from Mr Vinay Kumar, Artha employee([protected]) on
18/7/2011 for Artha Health Card for next one year because my existing
card is going to expire.This was for Rs 2993/- and I have given
permission for that.I received the Artha card
also for that expiring July 2012.
Exactly after a month on 20/8/2011, I got a call from Lina and
Ashok(both Artha employee) saying me that I have taken a Artha Gold
membership life time card and for this I need to pay Rs 120000/- per
year because I have given permission to Vinay. I
was fully shocked to hear that.I told them that I have not given any
permission to Vinay for Artha Gold Life time membership card and
argued with Mr Ashok for long time.At last Mr
Ashok agreed that I need to pay Rs29999/- and it will valid for next 3
years.But I still did not agreed.Then he told me to pay Rs 19999/- and
rest of the amount he will take from Vinay becasue he had provided me
the wrong information.When I asked him for Vinay, he told me that Artha
has sacked Vinay.
For wrong doing of Vinay, I had to pay Rs 19999/-.I agreed to pay
anyhow but with some promise made to me as stated below-

1.Unlimited Artha Consultations in the disciplines of (General
Physician, Cardiology, Dermatology, Orthopaedics, Ophthalmology, ENT,
Paediatrics & Gynaecology)
2.Unlimited Artha Dental Consultation, Dental Cleaning and Polishing,
Dental Filling & Dental X-Ray
3.Three Years validity till 31st Dec Aug 2014.
4.Two Master Health Checks
5.Two Total Wellness Checks
6.Two Leisure P12 package for 7 days & 6 nights (any one destination
out of Ooty / Kodai / Kadaltheeram / Munnar / Mussorire / Manali /
Mysore / Yercaud / Yeligiri / Darjeeling /
Lonavala / Puri, with breakfast, lunch, dinner)
7.EMI of Rs 555.52/- for next 36 month to be started for the amount 19999/-.
8.Decleration letter that there will not be any transaction in future
after this.

And they have deducted amount of Rs 19999/- on 20/8/2011.


After that episode, I was relaxed that I will not get any call from
Artha Sales.But they have decided to harass me.They(Sachin and Samuel)
again called me and this time the problem is much beigger.They called
me and told me that that they will cancel the
Artha Gold Life time card and will give the benefit for 5 years only
and for that complete settlement and cancellation of life time card I
need to pay Rs 39999/-.I told them that I can't pay but they are
saying that they have all my credit card details with them so they
will deduct from that.

This time I really got frustrated and decided to file an FIR .

Now I have decide that I will not take any of their service and I want
all my money return.
I request Raaj0602(Artha) to please stop to harass me and resolve my issue ASAP.

I would appreciate that.

Thanks,

Ashish
Hi Ashish, I can understand how frustating it will be to tackle such crooks coz I've been through this already. My first action was to call my credit card bank and alarmed them and on their suggestion filed a lost card complaint and my card was blocked within minutes. And then, they issues new card with new number & new credentials. That way, no one would be able to deduct anything from you. Also, as they claim, IMA & RBI donot encourage such practices. So if they threaten that IMA will sue you, ask them to hang themselves and they are welcome to do so.

Also please call Artha helpdesk and bring this to their notice and tell them strongly that you are not going to tolerate this harassment and if they call you again you are going to take this very seriously. And ask them to block your details for marketing folks. They will do it. It worked for me. So it should work for you too.

At first instance itself, when they ask you to send mail for cancellation of Gold membership which you never had, you should have denied it.

Hope this helps you.

Note: I believe, few folks in Artha options are forming as syndicate and mis-using the membership.
Hello,

My name is Ashish and I was also a victim like you guys.After got cheated, I was also thinking for taking strict action against Artha like you.But like 2 sides of coin, there are some good person working in Artha.After lot of discussion and search I got Mr Sridhar's mail id [protected]@arthahealth.com(Artha Director).He is such a gentleman that you will feel relaxed and can talk to him freely.

After discussing with him, I realized that my issue will get resolved.Though I have not received my money yet, but got confirmation from Artha and HDFC bank that I will get the refund within few days.

I would like to thank Mr Sridhar(director) and Abhishek(team lead) from bottom of my heart to resolve my issues.

If you want to get your issues resolved, please mail to Mr Sridhar([protected]@arthahealth.com) and nowhere else.


Thanks,

Ashish
[protected]@gmail.com
Travel department of Artha Health Options is waste of time and people like Divya and Abhishek are irresponsible and have no courtesy to respond to customers mails. They don't have any coordination between Sales and Travel. Sales people will sell the product by showing and committing you great Travel offer but when you want to avail them you will be surprised with all sorts of excuses given by Travel Department. Total mess.

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